Housekeeping Shift Leader

Mercure Hotels; Pontianak; Vor Ort; IDR 60.000.000 - 90.000.000; Vollzeit

Benefits dieser Stelle

Discounted rates with Accor family

Learning programs through Academies

Career growth opportunities across the

Planet 21 CSR initiatives

Zusammenfassung

Mercure Hotels in Pontianak, Indonesia, is looking for a Housekeeping Shift Leader who will take ownership of guest rooms, ensuring they are clean, comfortable and ready to welcome guests with warmth. You will lead a housekeeping team, uphold brand standards, manage time efficiently, and add personalized touches while safeguarding guests’ privacy and belongings.

Experience in housekeeping is an asset; a friendly, proactive attitude and strong organizational skills will help you thrive in our

Qualifikationen

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management

Aufgaben

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Kenntnisse

Warm personality

Guest needs focus

Organizational skills

Time management

Jobbeschreibung

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Housekeeping Shift Leader

You are at the heart of the hotel! As a Housekeeping Shift Leader, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• Clean all assigned guestrooms to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management

Additional Information

Your Team And Working Environment

• Our commitment to Diversity & Inclusion
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.