Hotel Safety & Security Manager

Pt Japfa Comfeed Indonesia Tbk; Tangerang; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

DoubleTree by Hilton Jakarta Bintaro Jaya is seeking a dedicated Safety & Security Manager to oversee hotel safety, security operations, and incident response. You will develop policies, conduct risk assessments, lead the safety team and ensure compliance with local regulations and hotel standards.

You will mentor staff, coordinate with internal departments and external agencies, and maintain a secure, welcoming environment for guests and associates.

Qualifications

• Proven experience in safety and security management, preferably in hospitality.
• Strong leadership skills with experience managing and training teams.
• In-depth knowledge of safety regulations, emergency planning, and risk mitigation.
• Excellent communication and interpersonal skills.
• Proficiency in English; additional languages are a plus.
• Certifications in safety management, first aid, CPR, and fire safety.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Lead and mentor the safety and security team, manage scheduling, and ensure readiness for emergencies.
• Oversee daily security operations, conduct risk assessments, and implement preventive measures.
• Develop and execute emergency protocols; lead incident response and coordinate with emergency services.
• Ensure adherence to local regulations and hotel standards through regular audits and inspections.
• Deliver ongoing safety training and conduct drills to enhance staff preparedness.
• Investigate incidents, compile reports, and recommend corrective actions.
• Work closely with internal departments and external agencies to maintain a cohesive safety strategy.

Skills

Safety management

Leadership

Emergency planning

Risk assessment

Education

High school diploma

Job description

DoubleTree by Hilton Jakarta Bintaro Jaya is seeking a dedicated Safety & Security Manager to oversee hotel safety, security operations, and incident response. You will develop policies, conduct risk assessments, lead the safety team and ensure compliance with local regulations and hotel standards.

You will mentor staff, coordinate with internal departments and external agencies, and maintain a secure, welcoming environment for guests and associates.