Hospitality Safety & Security Manager

Hilton Bali Resort; Tangerang; On-site; IDR 150,000,000 - 270,000,000; Full time

Job summary

Hilton Jakarta's DoubleTree by Hilton Jakarta Bintaro Jaya is seeking a dedicated Safety & Security Manager to lead all safety and security operations for the hotel. You will develop policies, conduct risk assessments, and supervise a security team to protect guests, staff, and property.

You will train staff, coordinate with local authorities, ensure compliance with safety regulations and brand standards, and help create a secure, warm hospitality environment.

Qualifications

• Proven experience in safety and security management, preferably in hospitality
• Strong leadership skills with experience managing and training teams
• In-depth knowledge of safety regulations, emergency planning, and risk mitigation
• Excellent communication and interpersonal skills
• Proficiency in English; additional languages are a plus
• Relevant certifications in safety management, first aid, CPR, and fire safety
• Flexibility to work nights, weekends, and holidays as needed

Responsibilities

• Lead and mentor the safety and security team, manage scheduling, and ensure readiness for emergencies.
• Oversee daily security operations, conduct risk assessments, and implement preventive measures.
• Develop and execute emergency protocols; lead incident response and coordinate with emergency services.
• Ensure adherence to local regulations and hotel standards through regular audits and inspections.
• Deliver ongoing safety training and conduct drills to enhance staff preparedness.
• Investigate incidents, compile reports, and recommend corrective actions.
• Work closely with internal departments and external agencies to maintain a cohesive safety strategy.

Skills

Safety management

Leadership

Emergency planning

Communication

English proficiency

Security certifications

Night/weekend flexibility

Education

Safety certifications (First Aid, CPR, Fire Safety)

Job description

Hilton Jakarta's DoubleTree by Hilton Jakarta Bintaro Jaya is seeking a dedicated Safety & Security Manager to lead all safety and security operations for the hotel. You will develop policies, conduct risk assessments, and supervise a security team to protect guests, staff, and property.

You will train staff, coordinate with local authorities, ensure compliance with safety regulations and brand standards, and help create a secure, warm hospitality environment.