Hotel Waiter: Create Memorable Guest Experiences

Hima By Manzel; Indonesia; On-site; IDR 50,220,000 - 83,700,000; Full time

Job summary

Hilton in Kintamani is seeking a dedicated Waiter/Waitress to greet guests, support service staff, and ensure a memorable dining experience. You will coordinate with kitchen and service teams, maintain presentation standards, and uphold safety and hygiene protocols.

The role requires a high school diploma (hospitality training a plus), proven hotel experience, excellent communication and grooming, and fluency in English. Flexible shifts are expected in this guest-focused position.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar role in a hotel.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Communication

Interpersonal skills

Grooming

Guest-focused

Fluent English

Education

High school diploma

Hospitality training

Job description

Hilton in Kintamani is seeking a dedicated Waiter/Waitress to greet guests, support service staff, and ensure a memorable dining experience. You will coordinate with kitchen and service teams, maintain presentation standards, and uphold safety and hygiene protocols.

The role requires a high school diploma (hospitality training a plus), proven hotel experience, excellent communication and grooming, and fluency in English. Flexible shifts are expected in this guest-focused position.