Hospitality / General Manager (Housekeeping, Technician, Kitchen & Restaurant)

Altius Hospitals Puri Indah; Pluit; On-site; IDR 401,760,000 - 669,600,000; Full time

Job summary

Altius Hospitals Puri Indah is seeking an experienced Hospitality / General Manager to oversee housekeeping, technical maintenance, kitchen, and restaurant operations. You will ensure cleanliness, food safety, service quality, and effective resource management across multiple departments within the hospital.

The role requires a Bachelor's in Hospitality Management or equivalent experience, with at least 5 years in healthcare or large institutional environments and a track record of leading

Qualifications

• Bachelor's degree in Hospitality Management or related field; equivalent experience accepted.
• Minimum 5 years in hospitality management, preferably in healthcare or large institutions.
• Proven track record leading multiple departments: housekeeping, maintenance, kitchen, and food service.
• Strong knowledge of healthcare standards, infection control, food safety, and safety requirements.
• Demonstrated ability to lead, develop and motivate large teams across functions.

Responsibilities

• Oversee housekeeping to maintain exemplary cleanliness and infection control across all areas.
• Supervise maintenance teams for prompt repairs and facility upkeep.
• Direct kitchen operations to ensure food safety and quality with proper inventory management.
• Manage restaurant and dining services with excellent customer service and protocols.
• Develop and implement policies and training for all hospitality departments.
• Monitor budgets, control costs, and optimize resources across departments.
• Coordinate hospitality with clinical and administrative teams for seamless operations.
• Address patient and staff feedback with corrective actions.

Skills

Leadership

Budgeting

Operations management

Team development

Healthcare standards

Education

Bachelor's degree in Hospitality Management

Tools

Hospitality management systems

Job description

Hospitality / General Manager (Housekeeping, Technician, Kitchen & Restaurant)

We are seeking an experienced Hospitality / General Manager to oversee and coordinate the critical hospitality operations across multiple departments at Altius Hospitals Puri to ensuring highest standards of cleanliness, maintenance, culinary excellence, and dining service. You will be responsible for managing Housekeeping, Technician, Kitchen, and Restaurant operations, directly impacting patient satisfaction, safety, and overall hospital performance.

Key responsibilities

Oversee and manage all housekeeping operations to ensure the hospital maintains exemplary cleanliness, sanitation, and infection control standards across all areas

Supervise technical maintenance teams to ensure prompt and effective repair, maintenance, and upkeep of hospital facilities, equipment, and infrastructure

Direct kitchen operations to ensure food safety compliance, quality meal preparation, and efficient inventory management whilst adhering to dietary requirements and nutritional standards

Manage restaurant and dining service operations, ensuring excellent customer service, proper service protocols, and a pleasant dining environment for patients, visitors, and staff

Develop and implement operational policies, procedures, and training programme for all hospitality departments to maintain consistency and excellence

Monitor budgets, control costs, and optimize resource allocation across housekeeping, maintenance, kitchen, and restaurant functions

Coordinate with clinical and administrative departments to ensure seamless integration of hospitality services with overall hospital operations

Respond to patient and staff feedback, addressing concerns and implementing corrective actions promptly

What we're looking for

Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field (or equivalent professional experience)

Minimum 5 years of experience in hospitality management, preferably within a healthcare, hotel, or large institutional environment

Proven expertise in managing multiple hospitality departments, particularly housekeeping, maintenance, kitchen, and food and beverage services

Strong knowledge of healthcare standards, infection control protocols, food safety regulations, and occupational health and safety requirements

Demonstrated ability to lead, develop, and motivate large, diverse teams across multiple functions

Excellent organizational, problem-solving, and decision-making skills with the ability to manage multiple priorities simultaneously

Proficiency in hospitality management systems, budget management, and performance reporting

We are a hospital founded by doctors and healthcare practitioners, with the aim of providing patient-centered care. We aim to be a leading healthcare provider, with a focus on patient experience and health.

We are a hospital founded by doctors and healthcare practitioners, with the aim of providing patient-centered care. We aim to be a leading healthcare provider, with a focus on patient experience and health.