Hilton Bali Resort - Stewarding Supervisor

Hilton Bali Resort; Provinsi Bali; On-site; IDR 72,000,000 - 110,000,000; Full time

Job summary

Hilton Bali Resort is seeking a Stewarding Supervisor to lead the back-of-house team and ensure top sanitation and service standards across restaurant and banquets in Bali. You will oversee stewards, dishwashers, and temporary staff, maintaining cleanliness and coordinating equipment and inventory.

The role requires at least 3 years in a 5-star hotel and knowledge of HACCP, with a focus on leadership, coaching, and cost-control tasks to deliver exceptional hospitality experiences.

Qualifications

• Minimum 3 years of working experience in a 5-star category hotel.
• Knowledgeable in HACCP standards.
• Strong leadership and team supervision skills.

Responsibilities

• Supervise daily back-of-house operations: oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations.
• Maintain cleanliness and organization: supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards.
• Support inventory and equipment needs: ensure proper inventory levels, manage equipment storage and distribution, and coordinate timely delivery of food and equipment for all functions.
• Support team performance and development: assist with day-to-day team oversight, scheduling shifts, coaching and evaluations.
• Monitor and report on performance metrics: track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls.
• Collaborate across teams: partner with kitchen, bar, and restaurant teams to ensure seamless service.
• Uphold regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Skills

Leadership

HACCP knowledge

Education

Middle School Diploma or higher

Job description

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands,and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore ourCareers Blogto see why we’re more than a great place to stay—we’re a great place to work.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As aStewarding Supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Middle School Diploma equivalent or above
• At least 3 years of working experience in a 5-star category hotel
• Minimum of 2 years as a Stewarding Team Leader in an international brand hotel
• Knowledgeable in HACCP

Here’s what you’ll do during a typical day:

• Supervise daily back-of-house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
• Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards
• Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions
• Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
• Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements
• Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being