Health Client Relations Specialist — 2-Month Project

PT Intrias Mandiri Sejati; Jakarta Utara; On-site; IDR 78,120,000 - 133,920,000; Part time

Job summary

PT Intrias Mandiri Sejati is seeking a Health Client Relations Associate for a 2-month project in Jakarta Utara. You will handle inquiries and coordinate with internal and external parties through WhatsApp groups and email.

Role requires providing accurate information on policy benefits, claims, and hospital services, and preparing reports on TPAs such as AdMedika. A minimum Bachelor's Degree and 2 years in health insurance client relations are expected.

Qualifications

• Bachelor's degree in healthcare or related field preferred.
• Minimum 2 years in client relations or customer service in health insurance or TPA.
• Strong verbal and written communication skills.
• Knowledge of health insurance policies, employee benefits.
• Healthcare background is a plus.

Responsibilities

• Handle inquiries and coordinate with internal and external parties via WhatsApp and email.
• Provide information on policy benefits, claims, and insurance services.
• Prepare reports on issues and service constraints involving TPAs.
• Compile, manage, and report data accurately.
• Ensure timely follow-up to resolve client concerns.

Skills

Communication skills

Team collaboration

Time management

Customer service

Education

Bachelor's Degree

Job description

PT Intrias Mandiri Sejati is seeking a Health Client Relations Associate for a 2-month project in Jakarta Utara. You will handle inquiries and coordinate with internal and external parties through WhatsApp groups and email.

Role requires providing accurate information on policy benefits, claims, and hospital services, and preparing reports on TPAs such as AdMedika. A minimum Bachelor's Degree and 2 years in health insurance client relations are expected.