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Pengiklan Anonim is seeking an experienced Head of Operations to lead end-to-end logistics, warehousing, inventory control, and GA across multiple sites. The role demands strong leadership, deep knowledge of cold storage processes, and a track record of driving efficiency, service quality, and cost control.
You will manage 3PL relationships, optimize warehousing workflows, and implement ERP/WMS solutions to support growth and profitability across the distribution network.
A leading company operating in the logistics, expedition, and cold storage industry, providing warehousing, inventory management, and distribution services.
We are looking for an experienced and hands‑on Head of Operations to lead and oversee end‑to‑end operational activities, including warehouse management, inventory control, logistics, distribution, and General Affairs (GA).
The ideal candidate has strong operational leadership experience, understands logistics and warehouse processes, and is capable of driving operational excellence, improving productivity, controlling costs, and ensuring reliable service delivery.
Oversee daily operations covering warehousing, inventory management, logistics, expedition, and distribution activities.
Ensure efficient warehouse operations, accurate inventory records, proper stock control, and timely delivery.
Oversee cold storage operations, ensuring proper handling, storage, and distribution processes are maintained.
Lead, develop, and manage operational teams while establishing strong accountability and performance standards.
Manage logistics vendors, expedition partners, third‑party logistics providers, and outsourcing partners.
Oversee General Affairs (GA) activities and ensure operational facilities and supporting services run effectively.
Monitor operational expenses, manage budgets, and identify opportunities for cost optimization.
Analyze operational challenges and implement practical solutions to improve productivity, service quality, and efficiency.
Coordinate with internal departments and external stakeholders to resolve operational issues.
Improve operational procedures, reporting systems, and the utilization of ERP or other operational management systems.
Monitor operational KPIs and ensure performance supports business growth and profitability.
Bachelor's degree in a relevant field or equivalent practical experience.
Minimum 5 years of experience in operations management, logistics, expedition, warehousing, or distribution.
Proven experience in leading and managing operational teams.
Strong understanding of logistics operations, warehouse management, inventory control, and distribution processes.
Familiarity with expedition operations, delivery management, and third‑party logistics (3PL).
Understanding of cold storage or temperature‑controlled logistics operations is highly preferred.
Strong analytical and problem‑solving skills with the ability to implement practical solutions.
Good understanding of operational cost management, budgeting, and performance monitoring.
Proficient in Microsoft Excel and familiar with operational management systems.
Strong leadership, communication, and cross‑functional coordination skills.
Hands‑on, proactive, accountable, and results‑oriented.
Experience in logistics, expedition, 3PL, cold‑chain logistics, or cold storage industries.
Experience in FMCG, food distribution, or temperature‑controlled supply chain operations.
Experience managing multiple operational teams or locations.
Proven track record in improving operational processes, productivity, and cost efficiency.
Familiarity with ERP systems or Warehouse Management Systems (WMS).