Head of IT & Cybersecurity
Lead the technology, cybersecurity and operational resilience agenda for an established organization.
About the Company
Our client is an established organization with a sizeable operational footprint and a strong reliance on technology to support its business and customers.
The organization is looking to appoint an experienced Head of IT & Cybersecurity to strengthen its technology foundations, improve operational resilience and ensure that IT priorities remain closely connected to business requirements.
This is a broad leadership role covering information security, technology infrastructure, cloud environments, core business applications and IT service delivery. It requires someone who can set direction while remaining sufficiently hands-on to address operational challenges and deliver practical improvements.
The appointment is being managed on a strictly confidential basis. Further information about the organization will be provided to suitably qualified candidates during the selection process.
Key Responsibilities
- Set the direction and priorities for the IT function, ensuring that technology initiatives support commercial, operational and customer requirements.
- Enhance the organization’s cybersecurity posture through stronger governance, risk controls, monitoring and security awareness.
- Develop a clear and effective approach to technology incidents, including escalation, containment, recovery and post-incident improvement.
- Maintain appropriate security and compliance practices in line with relevant regulations and ISO 27001 principles.
- Take responsibility for the reliability, performance and security of the organisation’s networks, servers, cloud environments and supporting infrastructure.
- Oversee the effective use of cloud platforms such as AWS, Microsoft Azure and Google Cloud, with attention to security, scalability and cost management.
- Ensure that key business applications, including ERP, CRM and connected systems, remain reliable, properly supported and aligned with operational needs.
- Improve the consistency and responsiveness of IT support, helpdesk services and technology service delivery.
- Strengthen business continuity, disaster recovery, system availability and data-protection arrangements.
- Lead technology improvement projects from planning and stakeholder alignment through to implementation and measurable delivery.
- Manage IT expenditure, investment priorities and resource allocation with appropriate commercial discipline.
- Build productive relationships with technology vendors and service providers, ensuring clear performance expectations and effective contract management.
- Lead and develop the IT team, creating clear accountability, stronger collaboration and a service-oriented culture.
- Partner with senior leaders and business functions to identify technology needs, manage risk and support organizational priorities.
What We’re Looking For
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity or a related field.
- A minimum of 10 years of progressive experience in IT, including significant responsibility for leading technology teams and operations.
- CISSP, CISM and CCSP certifications are required.
- Strong experience across cybersecurity, infrastructure, cloud services, enterprise applications and IT service management.
- Demonstrated ability to lead technology operations within a complex organisation; broader organisational or regional exposure would be an advantage.
- Solid knowledge of cybersecurity governance, risk assessment, security controls, incident management and recovery planning.
- Good working knowledge of ISO 27001 and recognised information-security practices.
- Practical understanding of cloud architecture and operations across AWS, Microsoft Azure and/or Google Cloud Platform.
- Experience managing ERP, CRM or other business-critical systems and integrations.
- ISO 27001 Lead Implementer or Lead Auditor certification would be advantageous.
- Strong commercial judgment, including experience managing IT budgets, vendors and technology investments.
- A customer-oriented mindset and an understanding of how technology performance affects business operations and service delivery.
- Strong leadership, communication and stakeholder-management capabilities.
- Decisive and composed under pressure, with the urgency and ownership needed to resolve critical technology and security matters.
- Able to combine strategic thinking with operational involvement and disciplined execution.
Why Consider This Opportunity?
This is an opportunity to take ownership of a broad technology agenda and make a visible impact on cybersecurity, operational resilience, service quality and technology performance.
The successful candidate will have the opportunity to shape priorities, strengthen the organisation’s technology capabilities and build an IT function that is secure, reliable and responsive to business needs.
If you are an experienced IT and cybersecurity leader who combines technical depth with commercial awareness, customer orientation and strong execution, we would welcome a confidential conversation.