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Flowserve is a world-leading manufacturer and service provider of flow control systems. As a Sales Engineer, you will maintain key customer relationships, solidify purchase agreements, and coordinate with internal and 3rd party partners to drive growth.
You will understand Flowserve operations to enhance selling effectiveness and align with regional sales objectives. You will lead negotiations, present solutions, and collaborate with engineering, service, and manufacturing teams to meet bookings
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**Description**
Job Descriptions:
+ Providing support to Sales Team by coordinating and assisting in follow-up request and quotations
+ Preparing and submitting quotations for customers and overseas
+ Preparing and submitting e-bids via system
+ Organizes and maintains sales literature
+ Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
+ Maintaining customer quotation data and maintain quote log
+ Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
+ Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
+ Monitor new opportunities within the market from media & press releases
+ Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP's, customer set up documents and proposals
+ Research company data to track target account progress and/or growth on a scheduled basis and report to management
+ Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
+ Work with clients and Sales Team to establish KPI's, reports and customer web tools tailored to the client needs.
+ Follow up clients, sales and operations to ensure that implementation is successful
+ Implement the Quality objectives for Commercial Department
+ Help maintain implementation on Health, Safety and Environment objectives on daily business
**Qualifications**
**Education**
**Required**
+ Associates or better
Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities & Requirements:
- Drive bookings levels to meet and/or exceed assigned bookings goal
- Maintain regular, planned communication with key customers in the area you support
- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company's marketing materials
- Collaborate with application engineers, customer service, and manufacturing to ensure customers' needs are met
- Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
- Skilled at product demonstrations, presentations and business writing
- Proficient in technology such as Microsoft Office, Excel and PowerPoint
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
- Able to work independently, efficiently and communicate productively with others
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
- Other duties as assigned
Preferred Experience / Skills:
- Sales experience with rotating equipment such as pumps and mechanical seals
- Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard
- Training in sales techniques, negotiations and business finance
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
- Ability to lead root cause failure analysis and communicate results
- Strong verbal and written communication skills
- Project management experience is a plus
- BS or BA Degree in relevant field and 5-7 years relevant experience
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
**Req ID** : R-20684
**Job Family Group** : Sales
**Job Family** : SA Sales
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or dis