Guest Service Agent

Mövenpick Hotels & Resorts; Kepulauan Riau; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Mövenpick Hotels & Resorts is seeking a hospitality professional for its resort operations in Indonesia. The ideal candidate will hold a vocational diploma or degree in hospitality or business management and bring prior experience in upscale front office or food and beverage settings.

Fluency in Indonesian and a good working level of English are required, with knowledge of a third language viewed as a plus.

Qualifications

• Diploma or degree in hospitality or business management or equivalent.
• Prior experience in upscale environment within front office or food and beverage function is preferred.
• Fluent in Indonesian and a good working level of English. Ability in a third-language is an added advantage.
• Knowledge of international hotel chain standards, Property Management System and hotel processes are preferred.

Skills

Hospitality industry experience

English proficiency

Indonesian language fluency

Education

Diploma or degree in hospitality or business management

Job description

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

• Vocational diploma or degree in hospitality or business management or equivalent.
• Prior experience in upscale environment within front office or food and beverage function.
• Fluent in the national language and a good working level of English. Ability in a third-language is an added advantage.
• Knowledge of international hotel chain standards, Property Management System and hotel processes are preferred.