Guest-Focused Cashier & POS Specialist

Balquisse Heritage Hotel; Provinsi Bali; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

Balquisse Heritage Hotel seeks a skilled Cashier & Service at Yema Kitchen Canggu, Bali. This full-time role processes transactions accurately at checkout, delivering excellent guest experiences while upholding hotel standards.

You will handle payments, ensure accurate cash reconciliation, and assist with inventory, contributing to smooth service during busy periods. English fluency is essential; other languages are a bonus.

Qualifications

• Experience as a Cashier or in hospitality
• Proficiency with POS and cash handling
• Strong numerical skills and accuracy
• Excellent customer service and communication
• Ability to work in a fast-paced environment
• Honesty, integrity with cash handling
• Multitasking and prioritisation
• Fluency in English; Indonesian or Mandarin advantageous
• Positive attitude and guest satisfaction
• Flexible to work weekends/holidays

Responsibilities

• Process cash and card transactions accurately using POS systems
• Handle guest payments, provide change, and issue receipts professionally
• Maintain accurate cash registers and reconcile daily cash drawers
• Verify pricing and product details before completing transactions
• Respond to customer inquiries regarding pricing, products, and services
• Maintain a clean, organised checkout area reflecting high standards
• Process refunds and exchanges per hotel policies
• Identify and resolve discrepancies in transactions or payments
• Assist with inventory management and stock rotation
• Collaborate with team during busy periods
• Uphold security protocols and protect guest information and payment data

Skills

POS systems

Cash handling

Customer service

Attention to detail

English fluency

Job description

Balquisse Heritage Hotel seeks a skilled Cashier & Service at Yema Kitchen Canggu, Bali. This full-time role processes transactions accurately at checkout, delivering excellent guest experiences while upholding hotel standards.

You will handle payments, ensure accurate cash reconciliation, and assist with inventory, contributing to smooth service during busy periods. English fluency is essential; other languages are a bonus.