Guest Experience Officer

Swiss; Kebayoran Baru; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Swiss-Belresidences Rasuna Epicentrum Jakarta is seeking a Guest Relations Officer who thrives in a 4-star hotel environment. You will greet guests, assist with inquiries, and coordinate services to ensure a memorable stay for guests at our property in South Jakarta.

The ideal candidate has at least 1 year of experience in the same role with an international hotel chain, strong interpersonal and communication skills, and a team-oriented mindset focused on targets and service excellence.

Qualifications

• 1 year of experience in the same position from international hotel chain.
• Strong interpersonal and communication skills.
• Creative, innovative and detail oriented.
• Ability to build good working relationships with colleagues at all levels.
• Passion for teamwork and achieving targets.

Skills

Interpersonal skills

Communication skills

Teamwork

Target orientation

Job description

Swiss-Belresidences Rasuna Epicentrum Jakarta is seeking a Guest Relations Officer who thrives in a 4-star hotel environment. You will greet guests, assist with inquiries, and coordinate services to ensure a memorable stay for guests at our property in South Jakarta.

The ideal candidate has at least 1 year of experience in the same role with an international hotel chain, strong interpersonal and communication skills, and a team-oriented mindset focused on targets and service excellence.