Guest Experience Expert – Flexible Hours, No Experience Req

Bakmi Makyus; Surabaya ꦱꦸꦫꦧꦪ; Hybrid; IDR 33,480,000 - 61,380,000; Full time

Job summary

Four Points by Sheraton is hiring a Guest Experience Expert to provide attentive waiter/server service at Pakuwon Mall, Surabaya. The role focuses on delivering a memorable guest experience, guiding guests through services, and assisting with luggage handling as part of the guest arrival and stay process.

The position requires no related work experience and a high school diploma or GED. This is a full-time, on-site role based in Surabaya, with a strong commitment to guest satisfaction and

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guides guests through their stay with a range of services.
• Assists guests with loading/unloading vehicles and transporting luggage to and from guest rooms or bell area.
• Maintains professional appearance and adheres to company policies and procedures.

Education

High school diploma or GED equivalent

Job description

Four Points by Sheraton is hiring a Guest Experience Expert to provide attentive waiter/server service at Pakuwon Mall, Surabaya. The role focuses on delivering a memorable guest experience, guiding guests through services, and assisting with luggage handling as part of the guest arrival and stay process.

The position requires no related work experience and a high school diploma or GED. This is a full-time, on-site role based in Surabaya, with a strong commitment to guest satisfaction and