Global Study Counsellor for International Students

AECC Holdings Pty; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Professional development

Promotion opportunities

Parental leave

Maternity leave

Job summary

AECC Holdings Pty in Jakarta is seeking an Admissions Counselor to provide sound guidance to prospective international students and convert enquiries into enrollments. You will respond to inquiries by phone, email and in person, ensuring accurate information and up-to-date student records.

You will monitor follow-ups, achieve target applicant numbers, handle challenging situations calmly, and collaborate with colleagues to deliver excellent service in a cross-cultural environment.

Qualifications

• Fluent in English to effectively communicate with students.
• A Bachelor's Degree in any area.
• Strong experience in CRM systems
• Be customer-centric and can work in a cross-cultural environment
• Excellent communication skills - written, verbal, interpersonal
• Demonstrated team player
• Possess competent knowledge of relevant computer skills
• Fresh graduates are encouraged to apply
• Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner

Responsibilities

• Counsel students and provide guidance to prospective international students.
• Sell AECC services over the phone, by email & in person.
• Closely monitor and follow up with students and maintain relationships.
• Ensure accurate information is given and student records are up to date.
• Achieve the targeted number of applicants and handle challenging situations calmly.
• Perform other related tasks as required by the business.

Skills

CRM experience

English fluent

Customer-centric

Cross-cultural

Excellent communication

Team player

Organisational skills

Fresh graduates encouraged

Education

Bachelor's Degree

Tools

CRM systems

Job description

AECC Holdings Pty in Jakarta is seeking an Admissions Counselor to provide sound guidance to prospective international students and convert enquiries into enrollments. You will respond to inquiries by phone, email and in person, ensuring accurate information and up-to-date student records.

You will monitor follow-ups, achieve target applicant numbers, handle challenging situations calmly, and collaborate with colleagues to deliver excellent service in a cross-cultural environment.