Global IT & Cloud Project Manager

PT SoftwareONE Indonesia; Jakarta Utara; On-site; IDR 334,800,000 - 558,000,000; Full time

Job summary

PT SoftwareONE Indonesia is seeking a Project Manager to lead customer-facing IT, cloud, and software projects within the Project Management team. You will drive end-to-end delivery, coordinate architects, consultants, analysts, and vendors, ensuring on-time, on-budget outcomes aligned to quality and business objectives.

You will manage project plans, governance, risk registers, and stakeholder communications while promoting best practices and continuous improvement across engagements.

Qualifications

• Experience managing customer-facing IT, cloud, infrastructure, software, consulting, or professional services projects.
• Strong leadership, communication, stakeholder management and relationship-building skills.
• Experience with PMO frameworks, PMP, PRINCE2, Agile, Scrum, or Hybrid approaches.
• Excellent planning, risk management, problem-solving, negotiation and conflict resolution.
• Experience with Microsoft Project, PSA tools, ServiceNow, CRM platforms, or similar.
• Strong commercial awareness to manage budgets and drive process improvements.

Responsibilities

• Leading end-to-end project delivery, ensuring projects are executed successfully within agreed scope, timelines, budget, and quality expectations.
• Developing and maintaining project plans, schedules, governance frameworks, risk registers, status reports, and other project documentation.
• Coordinating project teams, resources, and stakeholders to ensure effective collaboration and successful delivery outcomes.
• Managing project financials, including budgeting, forecasting, cost control, and overall project profitability.
• Building strong customer relationships, proactively managing risks, resolving issues, and ensuring high levels of customer satisfaction.
• Promoting project management best practices, knowledge sharing, continuous improvement, and identification of new business opportunities within customer engagements.

Skills

Leadership

Communication

Stakeholder management

Relationship-building

Planning

Risk management

Negotiation

Conflict resolution

Tools

Microsoft Project

PSA tools

ServiceNow

CRM platforms

Job description

PT SoftwareONE Indonesia is seeking a Project Manager to lead customer-facing IT, cloud, and software projects within the Project Management team. You will drive end-to-end delivery, coordinate architects, consultants, analysts, and vendors, ensuring on-time, on-budget outcomes aligned to quality and business objectives.

You will manage project plans, governance, risk registers, and stakeholder communications while promoting best practices and continuous improvement across engagements.