Global Export & Logistics Sales Lead

Pt Mitra Sukses Plasindo; Jawa Barat; On-site; IDR 400,000,000 - 650,000,000; Full time

Job summary

Pt Mitra Sukses Plasindo, a global logistics and freight forwarding company, seeks an Air Freight Sales Manager to drive commercial growth in the Bekasi/Cibitung corridor. You will lead strategic accounts, shape sales plans, and mentor the sales team to win long‑term partnerships.

The role requires 10+ years in sales leadership in air freight or 3PL, strong English, tender and pricing experience, and ability to work with international customers and cross‑functional teams to deliver superior

Qualifications

• Bachelor's degree in business, marketing, logistics, supply chain, or related fields.
• 10+ years in Sales Leadership or Sales Operations in air freight or freight forwarding.
• 5+ years in managerial or strategic leadership roles.
• Experience with international customers in 3PL or freight forwarding.
• Strong knowledge of air freight operations and global trade lanes.
• Experience in tenders, pricing simulations, and strategic negotiations.
• Fluent business English.
• Excellent communication, presentation, negotiation and relationship management.
• Proactive, target-driven, and independent in fast-paced environments.

Responsibilities

• Develop and implement strategic sales plans to grow air freight in the Bekasi/Cibitung area.
• Identify new opportunities through market analysis and trends.
• Lead high-level negotiations and tender processes for strategic accounts.
• Manage relationships with international customers and stakeholders.
• Mentor the sales team and provide strategic guidance to ensure competitive service.

Skills

Communication skills

Negotiation

Relationship management

English fluency

Strategic planning

Education

Bachelor's degree (Business/Marketing/Logistics)

Job description

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This role required to work at Cibitung, Indonesia

Client Overview

Our client is a globally established logistics and freight forwarding company with extensive international operations and integrated supply chain capabilities across Asia and worldwide markets. The company provides comprehensive logistics services including air freight, ocean freight, contract logistics, customs clearance, warehousing, and end-to‑end supply chain consulting for multinational clients across various industries.

In Indonesia, the company continues to strengthen its logistics and freight forwarding operations by expanding strategic trade‑lane business, enhancing operational excellence, and investing in advanced supply chain visibility and logistics solutions to support regional and global customers.

Job Role

The Air Freight Sales Manager is responsible for leading the commercial growth and strategic direction of the air freight business within the Bekasi/Cibitung industrial corridor. The role combines strategic business development, team leadership, key account management, and commercial planning to strengthen market share and secure long-term partnerships with major international clients.

The position also plays a critical role in managing strategic tenders, mentoring the sales team, monitoring market trends, and ensuring the Air Freight division remains competitive and agile within the fast‑moving global logistics industry.

Key Responsibilities

• Develop and implement strategic sales plans to grow the Air Freight business in the Bekasi/Cibitung area.
• Identify new business opportunities through market analysis and industry trend monitoring.
• Lead high‑level commercial negotiations, presentations, and tender processes for strategic accounts.
• Manage and maintain relationships with international customers and key stakeholders.
• Handle customer escalations and ensure effective resolution of operational or commercial issues.
• Provide strategic direction and guidance to the sales team.
• Review pricing simulations, solution proposals, and commercial strategies.
• Collaborate with internal operations and regional stakeholders to ensure smooth service delivery.

Candidate Requirements

• Bachelor's Degree in Business, Marketing, Logistics, Supply Chain, or related fields.
• Minimum 10 years of experience in Sales Leadership or Sales Operations Management within the Air Freight or Freight Forwarding industry.
• Minimum 5 years in managerial or strategic leadership roles.
• Strong experience handling international customers within the 3PL or Freight Forwarding business.
• Strong understanding of Air Freight operations, global trade lanes, and logistics market dynamics.
• Experience managing tenders, pricing simulations, and strategic commercial negotiations.
• Strong analytical and strategic business planning capability.
• Professional fluency in English for business communication and negotiations.
• Strong communication, presentation, negotiation, and relationship‑management skills.
• Proactive, target‑oriented, and able to work independently in a fast‑paced environment.

Description

Job Descriptions:

• Providing support to Sales Team by coordinating and assisting in follow‑up request and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e‑bids via system
• Organises and maintains sales literature
• Procure rate from overseas, airlines, carriers, co‑loader, trucking, customs
• Maintaining customer quotation data and maintain quote log
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market from media & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP's, customer set up documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI's, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business

Export

• Receive inquiry from shipper / overseas.
• Receive new shipment from sales team.
• Checking update cost to vendor (prepare quotation if any).
• Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).
• Request PEB (Export Declaration) to PPJK. Communicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).
• File SED's (Shippers Export Declarations).
• Submit booking to co‑loader/vendor or carrier.
• Inform vessel schedule to the shipper.
• Arrange trucking to pick up cargo.
• Release DO ( Delivery Order ) to shipper.
• Send shipping instruction to vendor/co‑loader or carrier.
• Checking export document from shipper.
• Review and confirming Master Bill of Lading (MBL) from co‑loader/vendor or carrier.
• Send pre‑alert to destination office and the shipper.
• Post pre‑alert on Kewil to destination office properly.

Import

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas.
• Communicate with both origin office and consignee (including preparing quotation).
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.
• Seek approval draft HBL from the consignee.
• Confirm & receive pre‑alert on Kewill properly.
• Send pre‑alert document to consignee.
• Prepare and pickup custom document from the consignee.
• Request draft PIB (Import Declaration) to PPJK.
• Sending draft PIB (Import Declaration) to the consignee for approval.
• Request BC.1. and Copy Manifest to Co - Loader / Carrier.
• Send NOA (Notice of Arrival) once shipment arrived.
• Update the pod on Kewill system properly.
• Prepare and arrange payment request/PR duty/tax to Co - Loader / Carrier.
• Issue Billing invoice duty/tax same day as payment request/PR.
• Monitor custom clearance process with custom clearance officer.
• Update custom process to the consignee regularly.
• Arrange trucking once shipment released/SPPB.
• Update milestone for delivery status properly.
• Prepare and issue for billing invoice (freight and custom clearance).
• Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.
• Accrue cost from vendor and submit original invoice from vendor to finance for finalize.
• Locking the file on Kewill system properly.
• Monitor transactions and notify manager of any problem or irregularities.
• Provide excellent and timely customer service by informing the customer of the status of their shipment(s).
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.

FINANCE

• Update milestone on Kewill system properly.
• Locking the file on Kewill system properly.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide finance department with proper and correct billing information.
• Communicate & correspond with other company branches and agents for customer satisfaction, and