Global Armored Courier – Cash In Transit Specialist

Balance Innovations; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 240,000,000 - 420,000,000; Full time

Benefits offered by this job

Collaborative international team

Career development support

Job summary

Kuehne+Nagel is seeking an Air Logistics Operational Care Specialist in Surabaya to manage end-to-end air freight export operations, ensure timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders.

You will handle export documentation, liaise with procurement, and maintain relationships with airlines while upholding high service standards in a fast-paced logistics environment.

Qualifications

• Must have 2+ years in Air Freight Operations.
• Exposure to export shipments is a plus.
• Strong written and verbal English communication.

Responsibilities

• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise with Procurement teams for booking-related matters.
• Maintain strong relationships with airlines for coordination.
• Ensure 100% accuracy of export documents before submission.
• Submit shipment documents to internal teams on the same day.
• Ensure compliance with export customs requirements and procedures.
• Monitor shipment progress and meet milestones.
• Escalate issues promptly to maintain shipment continuity.

Skills

Attention to detail

Fast-paced environment

Coordination

English communication

Work under pressure

Team player

Tools

Logistics systems

Job description

Air Logistics Operational Care Specialist

Job Description

**It’s more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

****

Responsible for managing end-to-end air freight export operations, ensuring timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders. This role requires strong operational discipline, attention to detail, and the ability to work in a fast-paced logistics environment while maintaining high service standards.

How you create impact

• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise closely with Procurement teams for booking-related matters.
• Maintain strong working relationships with airlines for operational coordination.
• Ensure 100% accuracy of export documentation before submission.
• Submit shipment documents to the relevant internal teams on the same day.
• Ensure compliance with export customs requirements and operational procedures.
• Monitor shipment progress and ensure operational milestones are met.
• Escalate issues promptly to ensure shipment continuity.

Experience

• Minimum 2 years of experience in Air Freight Operations
• Exposure to export shipment handling is preferred

Skills & Competencies

• Strong attention to detail and accuracy
• Ability to work in a fast-paced logistics environment
• Strong coordination and follow-up skills
• Good communication skills in English
• Ability to work under pressure and manage multiple shipments simultaneously
• Strong team player

Technical Skills

• Familiar with logistics operational systems and customer platforms

What's in it for you

• A collaborative, international working environment.
• Career growth and professional development support.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

Additional Information

• Job Number
• Job Category: Management Development Programs/Interns
• Location: Jalan Embong Malang 85-89, Surabaya Jawa 60261, Indonesia
• Full Time
• Located Remotely? N
• Position Type: Non-Management