Fulfillment & Delivery Operations Specialist

PT Quadra Dinamika Internasional; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Quadra Dinamika Internasional is seeking a proactive Logistics Support professional in Jakarta to review and verify delivery plans, ensuring alignment with warehouse approvals.

You will provide timely delivery information to customers, monitor daily schedules, handle delays and complaints, and coordinate with warehouse, logistics, sales and customer service teams in a fast-paced environment.

Qualifications

• Bachelor degree in any field.
• 2+ years experience in Sales Support, Sales Admin, Customer Service, or related roles.
• Detail oriented, good communication, and able to work under pressure.
• MS Excel and SAP proficiency is required.

Responsibilities

• Review and verify delivery plans approved by the warehouse.
• Provide timely delivery information and confirmations to customers.
• Monitor daily deliveries to ensure adherence to the schedule.
• Handle issues such as delays or customer complaints during delivery.
• Coordinate with warehouse, logistics, sales, and customer service teams.

Skills

Detail oriented

Good communication

Ability to work under pressure

Education

Bachelor's degree

Tools

MS Excel

SAP

Accounting Software

Job description

PT Quadra Dinamika Internasional is seeking a proactive Logistics Support professional in Jakarta to review and verify delivery plans, ensuring alignment with warehouse approvals.

You will provide timely delivery information to customers, monitor daily schedules, handle delays and complaints, and coordinate with warehouse, logistics, sales and customer service teams in a fast-paced environment.