Fraud & Risk Analyst: Investigations & Prevention

PT Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Mindo Small Business Solutions is seeking a Fraud Detection & Prevention specialist to monitor transactions and identify high‑risk behavior. You will review flagged cases, conduct investigations, and collaborate with Billing, Resolution, Customer Service, and Tech teams to verify findings and follow up.

Strong English skills, numerical aptitude, and teamwork are essential. Ideal candidates hold a Diploma or Bachelor’s in Economics, Accounting, or Finance, and are proficient with Excel and

Qualifications

• Hold at least a Diploma or Bachelor's degree in Economics, Accounting, or Finance.
• Strong command of spoken and written English; daily use expected.

Responsibilities

• Monitor transactions, reservations, and payouts to identify unusual patterns or high-risk behavior.
• Review flagged cases, assess potential risks, and determine necessary actions.
• Investigate suspicious bookings, chargebacks, or misuse of promotions.
• Collaborate with Billing, Resolution, Customer Service, and Tech/TS teams for verification and follow-up.
• Maintain clear records of findings and actions; prepare regular risk reports for management.
• Ensure all risk processes follow company policies, SOPs, and internal controls.
• Identify gaps in current risk detection flows and suggest improvements to reduce future incidents.

Skills

Analytical thinking

Communication

Problem-solving

Teamwork

Initiative

Under pressure

Education

Diploma/Bachelor’s Degree in Economics/Accounting/Finance

Tools

Microsoft Excel

Google Docs

Google Sheets

CRM

Job description

PT Mindo Small Business Solutions is seeking a Fraud Detection & Prevention specialist to monitor transactions and identify high‑risk behavior. You will review flagged cases, conduct investigations, and collaborate with Billing, Resolution, Customer Service, and Tech teams to verify findings and follow up.

Strong English skills, numerical aptitude, and teamwork are essential. Ideal candidates hold a Diploma or Bachelor’s in Economics, Accounting, or Finance, and are proficient with Excel and