Fraud Field Investigator – Makassar

PT Pratama Interdana Finance (YesssCredit); Makassar; On-site; IDR 120,000,000 - 160,000,000; Full time

Job summary

PT Pratama Interdana Finance (YesssCredit) seeks a Fraud / Business Investigation professional to conduct field investigations across Makassar. You will verify customer and merchant information, identify potential irregularities, and gather supporting evidence.

You will prepare clear investigation reports with case chronology, findings, conclusions, and actionable recommendations, and escalate significant issues to relevant teams for further action.

Qualifications

• Experience in fraud investigations or similar roles.
• Ability to conduct field verifications and gather evidence.
• Strong analytical and reporting skills.

Responsibilities

• Conduct field investigations and verification across Makassar.
• Investigate customers, merchants/POS, and Sales/SC to verify information and identify irregularities.
• Conduct field observations and interviews to gather accurate information and supporting evidence.
• Verify consistency between system data, submitted documents, and actual field conditions.
• Identify potential fraud or policy violations including cash-out, data manipulation, fictitious transactions, and procedural violations.
• Collect, verify, and document investigation evidence including photos, videos and documents.
• Prepare clear investigation reports with chronology, findings, analysis, conclusions, and recommendations.
• Escalate significant findings to relevant teams for further investigation or action.

Skills

Investigation

Field investigations

Report writing

Fraud detection

Interviews

Job description

PT Pratama Interdana Finance (YesssCredit) seeks a Fraud / Business Investigation professional to conduct field investigations across Makassar. You will verify customer and merchant information, identify potential irregularities, and gather supporting evidence.

You will prepare clear investigation reports with case chronology, findings, conclusions, and actionable recommendations, and escalate significant issues to relevant teams for further action.