Forward Deployed Engineer, Indonesia

上海森亿智慧信息科技股份有限公司（Shanghai Synyi Intelligent Technology Co., Ltd.); Jakarta Pusat; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

上海森亿智慧信息科技股份有限公司（Shanghai Synyi Intelligent Technology Co., Ltd.） seeks a skilled delivery engineer to lead overseas customer projects, focusing on data processing, environment deployment, product configuration, and system integration. You will coordinate across time zones to ensure on-time delivery and maintain clear technical communication in English.

You will clean, transform, map, validate data, and use SQL/ETL tools to compute metrics, identify data quality issues, and prepare

Qualifications

• Bachelor's degree or above in a tech field.
• Strong SQL and data processing capabilities.
• Experience with ETL processes and data mapping.
• Solid English communication for technical collaboration.

Responsibilities

• Understand, clean, transform, map, and validate customer data.
• Use SQL, scripts, or ETL tools to process data and prepare metrics.
• Identify and resolve data quality issues (missing values, duplicates, format inconsistencies).
• Collaborate with customers and internal teams on data definitions and rules.
• Prepare data processing and validation documentation.
• Deploy, configure, and integrate software in overseas environments.
• Coordinate with customer IT on servers, networks, security, and interfaces.
• Support testing, UAT, and go-live planning.
• Track tasks, risks, and progress to ensure timely delivery.
• Provide training and post-launch support.

Skills

SQL

ETL

Data processing

Data mapping

Data quality

English communication

Linux/Windows server

Docker familiarity

Project delivery

Education

Bachelor's degree in Computer Science or related field

Tools

SQL tooling

ETL tools

Job description

Responsible for the technical delivery and implementation of overseas customer projects, covering data processing, environment deployment, product configuration, system integration, UAT support, troubleshooting, project coordination, delivery documentation, and acceptance support. This role requires solid data development capabilities, product implementation skills, project execution ability, and English communication skills. The candidate should be able to drive successful project delivery in cross-time-zone and cross-cultural overseas project environments.

Key responsibilities

Understand, clean, transform, map, and validate customer data

Use SQL, scripts, or ETL tools to perform data processing, metric calculation, and data preparation

Identify and resolve data quality issues, such as missing values, duplicate records, inconsistent formats, field mismatches, and inconsistent metric definitions

Work with customers and internal teams to confirm data definitions, field mappings, metric logic, and business rules

Prepare data processing documentation, field mapping documents, data quality issue lists, and validation results

Deploy, configure, debug, and integrate software products and systems in overseas customer environments

Work with customer IT teams to confirm implementation conditions, including servers, databases, networks, permissions, security policies, and interfaces

Support system testing, interface testing, UAT, and go-live preparation

Track project tasks, issues, risks, and progress, and drive customers and internal teams to complete delivery according to the plan

Support customer training, go-live support, and post-launch issue follow-up

About you

Bachelor's degree or above in Computer Science, Software Engineering, Biomedical Engineering, Information Management, or a related field

Proficient in the installation, configuration, and maintenance of Linux and Windows Server operating systems

Strong expertise in at least one mainstream database, such as Oracle, MySQL, or SQL Server, including installation, SQL querying, backup, and recovery

Good understanding of networking fundamentals, including TCP/IP, DNS, and firewall configuration

Familiarity with containerized deployment technologies such as Docker is preferred

At least 2 years of experience in medical informatization, software product implementation, operations and maintenance, or technical support

Excellent English listening, speaking, reading, and writing skills, with the ability to use English as a working language for technical communication, documentation, and customer training

Fluency in Chinese is a plus