Floor Manager

ISMAYA GROUP; Kota Semarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A lifestyle hospitality company in Semarang is seeking an experienced Floor Manager to oversee day-to-day operations at SKYE Jakarta, lead a team, and interact with guests. Candidates should have at least 2 years of experience in a similar role, preferably in fine dining or bar environments, and must be fluent in English. This is a great opportunity to join a vibrant team in a dynamic setting.

Qualifications

• Minimum education: high school or vocational school graduate, preferably in Hospitality.
• Minimum 2 years experience in a similar position, preferably in lifestyle & bar concepts.
• Experience working in fine dining and casual restaurant bar environments is preferred.

Responsibilities

• Manage day-to-day floor operations.
• Lead and supervise service team members.
• Engage & build relationships with guests.

Skills

Leadership

Excellent communication in English

Customer engagement

Operational management

Education

High school or vocational school graduate

Job description

Overview

Brand : SKYE Jakarta is making its return - and we want you on board!

We’re looking for passionate, dedicated individuals to join our team

Requirements

• Minimum education: high school or vocational school graduate, preferably in Hospitality.
• Minimum 2 years experience in a similar position, preferably from the lifestyle & bar concept.
• Experience working in both a fine dining and casual restaurant bar environment is preferred.
• Having experience of leading a team.
• Confident, talented, energetic, and outgoing personality.
• Presentable and representative to our lifestyle brand.
• Excellent communication in English is a must.

Key Responsibilities

• Manage day-to-day floor operations.
• Lead and supervise service team members.
• Engage & build relationship with guests during service.
• Handle guest feedback and light complaints with professionalism.
• Monitor service quality and SOP compliance.