Finance - Billing Staff

PT Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growing business consultancy firm in Yogyakarta is seeking a Billing Staff to handle financial adjustments, including invoices and payments. Candidates should have a minimum of 2 years of experience in finance operations and strong communication skills in English. The role requires detail-oriented, organized individuals who can work in a fast-paced environment. Offers a friendly work environment with opportunities for career progression.

Benefits

Professional development courses

Office sports and recreational activities

Qualifications

• Minimum 2 years of working experience in billing, finance operations, accounting, or related field.
• Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets.
• Flexibility to adapt to changing processes, tools, and business needs.

Responsibilities

• Handle financial adjustment requests including refunds, charges, invoices, credits, and payments.
• Manage cases through various payment method platforms.
• Collaborate with other departments to ensure smooth financial operations.

Skills

Communication skills in English

Detail-oriented

Organizational skills

Problem-solving skills

Teamwork and collaboration

Education

Diploma in Economics, Accounting, Finance, or related field

Tools

Microsoft Excel

Google Apps (Docs, Sheets)

Job description

Handle financial adjustment requests, including refunds, charges, invoices, credits, and payments.

Communicate with internal teams, partners, and external stakeholders professionally via email, chat, and other communication platforms.

Manage cases through various payment method platforms.

Ensure accurate and timely processing of billing adjustments and financial correspondence.

Prepare and maintain tracking reports for financial adjustments and related activities.

Support billing-related inquiries and provide clear resolutions in line with company policies.

Collaborate with other departments to ensure smooth financial operations.

Job Requirements:

Minimum Diploma in Economics, Accounting, Finance, or related field.

Minimum 2 years of working experience in billing, finance operations, accounting, or a related field.

Strong verbal and written communication skills in English.

Detail-oriented with excellent organizational and problem-solving skills.

Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets

Willing to learn to use new software or tools (example: CRM)

Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Strong teamwork and collaboration skills with a professional attitude.

Flexibility to adapt to changing processes, tools, and business needs.

Must be willing to work on weekend shift (5 days of work, with 2 days off) and holidays when needed

How many years' experience do you have as a Billing Staff?

Mindo is a fast growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, Server Maintenance, APP Development, API Development, CRM Systems, QA Services, Data Entry, Billing / Accounting and Customer Service. For Employees, Mindo offers a professional and friendly work environment that focuses on employee retention and career progression. Employees are encouraged to take part in office sports and recreational activities, and English and career advancement courses are free for all employees. Apply today and join the Mindo family...

Mindo is a fast growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, Server Maintenance, APP Development, API Development, CRM Systems, QA Services, Data Entry, Billing / Accounting and Customer Service. For Employees, Mindo offers a professional and friendly work environment that focuses on employee retention and career progression. Employees are encouraged to take part in office sports and recreational activities, and English and career advancement courses are free for all employees. Apply today and join the Mindo family...