Field Service Engineer

FLSmidth; Jakarta Selatan; On-site; IDR 20.000.000 - 30.000.000; Full time

Job summary

A global company in the mining industry is seeking a Field Service Engineer to deliver world-class support to customers in Jakarta Selatan, Indonesia. The role involves equipment installation, maintenance, and customer training. Ideal candidates will have a background in engineering and experience in the mining sector. This position offers a competitive remuneration package and opportunities for professional development.

Benefits

Competitive remuneration package

Work-life balance with a flexible work schedule

Paid Parental Leave

Access to recognition and benefits platform

Qualifications

• 3–5 years’ experience in the mining or heavy industrial service industry preferred.
• Ability to work onsite including in remote areas.
• Willingness to travel extensively across mine sites in Southeast Asia.

Responsibilities

• Provide services and customer support during assigned onsite roster.
• Perform installation, commissioning, calibration, repair, and maintenance of equipment.
• Identify and resolve advanced technical problems.

Skills

Strong hands-on skills in equipment installation

Problem-solving skills

Excellent communication skills

Proficiency in Microsoft Office applications

Ability to work under pressure

Education

Vocational/Technical education or Bachelor's degree in Engineering

Job description

Overview

At FLSmidth, you will collaborate with talented professionals from diverse cultures, learning and creating innovative, sustainable solutions that shape the future of mining.

As a Field Service Engineer, you will be dedicated to delivering world-class support to our customers, working onsite to ensure equipment reliability, safety, and performance. This is a hands-on role where you’ll make a direct impact on our customers’ operations.

Responsibilities

• Provide services and customer support during assigned onsite roster
• Perform installation, commissioning, calibration, repair, maintenance, and testing of complex equipment
• Identify and resolve advanced technical problems during start-up and operations
• Research, evaluate, and recommend new products or equipment upgrades to meet customer needs
• Deliver troubleshooting support and train customers on equipment features and functionality
• Conduct regular site evaluations to determine maintenance requirements and performance improvements
• Ensure operational uptime by addressing equipment maintenance and troubleshooting issues
• Promote a culture of safety, teamwork, and continuous improvement in all onsite activities
• Build and maintain strong customer relationships to secure future business opportunities

What You Bring

• Vocational/Technical education or Bachelor’s degree in Engineering (or related field)
• 3–5 years’ experience in the mining or heavy industrial service industry (preferred)
• Strong hands-on skills in equipment installation, commissioning, and maintenance
• Proficiency in Microsoft Office applications
• Ability to work onsite following customer roster, including in remote areas
• Broad knowledge of operational procedures, maintenance tools, and troubleshooting methods
• Strong problem-solving skills, with the ability to work under pressure and limited supervision
• Excellent communication skills and ability to train customers effectively
• A collaborative team player who can also work independently
• Willingness to travel extensively across mine sites in Southeast Asia

Why Join Us?

• Work in an international, multicultural environment with global exposure
• Be part of a team delivering sustainable, future-focused solutions to the mining industry
• Develop professionally through challenging assignments and opportunities to learn from global experts
• Contribute to a safety-first culture where your skills and ideas are valued

What we offer

• Competitive remuneration package on offer.
• Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
• Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximize your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Paid Parental Leave
• Access to a recognition and benefits platform.
• Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Successful c andidates will be contacted by email.

No recruiters and unsolicited agency referrals, please.