Field Sales & Customer Relations Specialist

JAPFA; Cepiring; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

JAPFA is seeking an experienced sales professional to perform advanced sales execution and expert customer handling. You will manage key and repeat customers and support relationship building across our portfolio.

You will monitor sales targets, order fulfillment and customer satisfaction, resolve routine issues, prepare sales reports and forecasts, and guide sales operators in daily coordination activities to drive performance.

Qualifications

• Advanced sales execution and customer handling experience.
• Ability to manage key and repeat customers and build relationships.
• Proficiency in monitoring sales targets, order fulfillment and customer satisfaction.

Responsibilities

• Perform advanced sales execution and customer handling activities.
• Manage key or repeat customers and support relationship building.
• Monitor sales targets, order fulfillment, and customer satisfaction.
• Resolve routine customer issues and escalate complex cases as needed.
• Prepare sales reports, forecasts, and performance updates.
• Guide sales operators and support daily coordination activities.

Skills

Sales execution

Customer handling

Reports and forecasts

Team coordination

Job description

JAPFA is seeking an experienced sales professional to perform advanced sales execution and expert customer handling. You will manage key and repeat customers and support relationship building across our portfolio.

You will monitor sales targets, order fulfillment and customer satisfaction, resolve routine issues, prepare sales reports and forecasts, and guide sales operators in daily coordination activities to drive performance.