Facilities & Kitchen Steward — Cleanliness & Logistics

Diamond Billiard; Balikpapan; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Diamond Billiard is seeking a logistics coordinator in Balikpapan to receive inquiries, process shipments, and coordinate with customers, vendors, and overseas offices. The role involves reviewing shipping docs, arranging transportation, and monitoring loading/unloading while ensuring safety and regulatory compliance.

The ideal candidate will be fluent in English, have strong client-facing and communication skills, and a proven track record in fast-paced logistics or freight forwarding.

Qualifications

• Fluent English required for client interactions and documentation.
• Strong client-facing and consultative selling skills are essential.
• Experience in coordinating with overseas offices and freight forwarders is preferred.
• Ability to manage multiple tasks in a fast-paced logistics environment.

Responsibilities

• Promote and develop target lists; initiate contact with potential customers.
• Coordinate sales efforts with overseas offices, operations, and accounting.
• Review and arrange logistics documents (HBL/MBL/PIB) and ensure accuracy.
• Monitor shipment progress and communicate updates to customers and vendors.
• Ensure compliance with health, safety, and environmental objectives.

Skills

Fluent English

Client-facing

Sales mindset

Communication

Time management

Interpersonal skills

Team player

Fast-paced environment

Problem solving

Education

Associates or better

Job description

**Description**

Job Description:

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas
• Checking cargo data and CIPL for both international and domestic shipment
• Arrange moda transportation and communication with vendor
• Direct monitoring for loading/unloading cargo for every shipment
• Ensure every loading/unloading are conducted safely and according to customer and Indonesia's law and regulations
• Provide daily report to customers and do daily monitoring with communication with vendor.
• For Liquid shipment from Halliburton: do coordination with vendor, surveyor, field team at port of loading, field team at port of discharge, and give report to Halliburton
• Direct monitoring for all activity in field for Halliburton's liquid shipment.
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office
• Seek approval draft HBL from the consignee
• Confirm & receive pre-alert on Kewill properly
• Send pre-alert document to consignee
• Prepare and pickup custom document from the consignee
• Request draft PIB (Import Declaration) to PPJK
• Sending draft PIB (Import Declaration) to the consignee for approval
• Update the POD on Kewill system properly
• Monitor custom clearance process with custom clearance officerUpdate custom process to the consignee regularly
• Arrange trucking once shipment released/SPPB
• Sending original invoice and supporting documents to customers.
• Help implement Quality, Health, Safety and Environment objectives set up specific for the branch and its operational basis.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

**Qualifications**

**Behaviors**

**Preferred**

• **Dedicated:** Devoted to a task or purpose with loyalty or integrity

**Motivations**

**Preferred**

• **Growth Opportunities:** Inspired to perform well by the chance to take on more responsibility

**Description**

Job Duties - Essential Functions of the Job:

• Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
• Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
• Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
• Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• Increases business with established and new customers over time.
• Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
• Manages resolutions of customer complaints or problems.
• Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
• Continually maintaining and developing the business and provide Business Review presentations to clients.
• Analyzes market potential and determine value of existing and potential client value to the organization.
• Controls, Monitors and Resolves Account Receivables of clients on timely basis and ensure it is kept current.
• Achieves and maintain profitable business consistent with the company's goals.
• Create and implement the Quality objectives for Sales Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.

Skill and Abilities:

• Fluent in English
• Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
• Strong entrepreneurial experience and goal-driven focus.
• Excellent verbal and written communication skills
• Plans, organizes and uses time efficiently and effectively.
• Dependable, follows instructions, responds to management direction
• Ability to meets challenges with resourcefulness
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• Excellent planning and organizational skills.
• The ability to work in a fast-paced environment.

**Qualifications**

**Behaviors**

**Required**

• **Team Player:** Works well as a member of a group

**Preferred**

• **Dedicated:** Devoted to a task or purpose with loyalty or integrity

**Education**

**Required**

• Associates or better

**Experience**

**Preferred**

• 2 years: Strong knowledge of the Energy Oil and Gas, EPC and Mining industry is an advantage
• 2 years: 2 years experience in sales or marketing & min. 2 years freight forwarding experience.