EXIM&Customs Supervisor/Asst. Manager

Smoore Technology Indonesia; Jawa Timur; On-site; IDR 223,200,000 - 357,120,000; Full time

Job summary

Smoore Technology Indonesia is seeking a Customs & Excise Regulatory Manager to oversee regulatory affairs, SAP/CEISA data accuracy, and supplier/audit compliance in Indonesia. You will coordinate with internal teams and external authorities to ensure lawful and efficient customs practices.

The role requires a Bachelor's degree and 2–3 years of Indonesia customs experience, with a focus on bonded factory operations and tobacco-related excise processes.

Qualifications

• Bachelor's degree or above in International Trade, Logistics, Supply Chain Management, Customs Management (or related field).
• 2-3 years of hands-on customs and excise experience in Indonesia, in a Bonded Factory. Tobacco/excise experience preferred.
• Strong analytical, detail orientation, and communication skills.

Responsibilities

• Serve as the primary contact for Customs and Excise matters, regulating inbound, outbound, and storage of excise goods.
• Monitor daily electronic customs declarations (BC 2.3, 3.0, 4.0, 4.1) for materials and subcontracted items.
• Audit data accuracy across SAP ERP, CEISA, and physical inventory; ensure zero discrepancies.
• Collaborate with sales, procurement, logistics, and HQ to assess compliance for new channels.
• Maintain relationships with local Customs & Excise offices and support audits and stock counts.

Skills

Analytical thinking

Attention to detail

Communication

Negotiation

Education

Bachelor's degree or above in International Trade, Logistics, Supply Chain Management, Customs Management

Tools

SAP ERP

CEISA 4.0

Microsoft Excel

Job description

1. Customs & Excise Regulatory Management

• Act as the primary point of contact for the factory regarding all Customs (Bea Cukai) and Excise (Cukai) affairs, specifically regulating the inbound, outbound, and storage of excise-taxable goods (e.g., tobacco/related business).

2. Inbound & Outbound Customs Declaration & Operations

• Monitor daily electronic customs declarations (BC 2.3, BC 3.0, BC 4.0, BC 4.1, etc.) via the system for raw materials, machinery, scrap, waste, and subcontracted (Subcontract) items.
• Enforce a strict "Three-Document Consistency" protocol (ensuring SAP DN/CIPL = PEB = Freight Forwarder BL/Manifest) prior to cargo gate-in/out.

3. Data Synchronization & IT Inventory Compliance

• Maintain, reconcile, and audit data accuracy across the company's SAP ERP system, the CEISA system, and real physical warehouse stock.
• Ensure the IT Inventory (Bonded Log System) runs smoothly, is fully compliant with Indonesian customs audit standards, and contains zero discrepancies between digital records and physical inventory.

4. Stakeholder Communication & Supply Chain Security

• Collaborate closely with internal sales, procurement, logistics, and HQ teams to evaluate the compliance viability of new business channels and flexible fulfillment models.
• Mitigate logistical risks to ensure the absolute safety, legality, and efficiency of the company's supply chain channels.

5. External Relationship Maintenance

• Liaise directly with local Customs & Excise offices to facilitate smooth monthly, quarterly, and annual on-site audits and mandatory physical Stock Opname (inventory counts).
• Proactively monitor changing Indonesian trade regulations, optimize internal compliance SOPs, and mitigate potential legal risks.
• Execute other tasks and compliance reports assigned by department heads.

Qualifications:

1. Education: Bachelor's degree or above, preferably in International Trade, Logistics, Supply Chain Management, Customs Management (Kepabeanan), or a related field.
2. Experience: Minimum 2-3 years of hands-on experience in customs and excise affairs in Indonesia. Mandatory experience working within a Bonded Factory (Kawasan Berikat / TPB). Experience in tobacco or excise-taxable manufacturing is highly preferred.
3. Soft Skills: Strong analytical problem-solving skills, extreme attention to detail, highly resilient under high-pressure audits, and possess excellent interpersonal negotiation and communication ability.
4. Technical Skills:

• Proficient in navigating the CEISA 4.0 system and maintaining IT Inventory systems.
• Strong familiarity with SAP ERP. Deep understanding of Incoterms, international trade laws, customs valuation, and HS Code classification rules.
• Advanced proficiency in Microsoft Excel for data reconciliation (VLOOKUP, Pivot Tables).
• Languages: English are required as working languages.