Executive Housekeeper: Luxury Hotel Guest Experience Lead

Kompas Gramedia; Kuta; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Kompas Gramedia is seeking an Executive Housekeeper to lead the housekeeping department in a hotel setting. You will be responsible for maintaining cleanliness across rooms and public areas while ensuring guest satisfaction and safety.

A strong emphasis is placed on team leadership, training, and cost control. The ideal candidate holds a Diploma or Degree in Hospitality Management and has prior experience in 5-star hotel or resort housekeeping management.

Qualifications

• Diploma or Degree in Hospitality Management or similar.
• Previous housekeeping management experience in 5 star Hotels or Resorts.
• Display confidence, strong decision making and training skills.
• Efficient time scheduling.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Oversee overall cleanliness of rooms and public areas.
• Ensure guest satisfaction with hotel cleanliness and service quality.
• Respond to guest needs and safety concerns promptly.
• Maintain inventory and cost controls for housekeeping operations.
• Recruit, train, and manage a motivated housekeeping team.
• Create a friendly atmosphere of superior guest service.

Skills

Fluent Bahasa Indonesia

Fluent English

Leadership

Training skills

Time management

Education

Diploma or Degree in Hospitality Management

Job description

Kompas Gramedia is seeking an Executive Housekeeper to lead the housekeeping department in a hotel setting. You will be responsible for maintaining cleanliness across rooms and public areas while ensuring guest satisfaction and safety.

A strong emphasis is placed on team leadership, training, and cost control. The ideal candidate holds a Diploma or Degree in Hospitality Management and has prior experience in 5-star hotel or resort housekeeping management.