Entry-Level F&B Service Trainee – Learn & Upsell

Openhouse Operations; Provinsi Bali; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

Openhouse Operations in Bali is seeking friendly hospitality-minded staff to warmly greet guests, present menus, and assist with order taking in a fast-paced dining environment.

You will learn to upsell, coordinate with kitchen and bar teams, and maintain a clean, welcoming dining area while upholding our service standards. Fresh graduates are welcome, with basic English skills and a team-centric attitude encouraged.

Qualifications

• Minimum Senior High School (SMA/SMK) or equivalent.
• Fresh graduates or students from Hospitality, Tourism, or related fields are welcome.
• Strong interest in Food & Beverage and hospitality services.
• Good communication and interpersonal skills.
• Basic English communication skills.
• Friendly, energetic, proactive, and customer-oriented.
• Willing to learn and work in a team.
• Able to work on shifts, weekends, and public holidays.
• No previous work experience required.

Responsibilities

• Welcome and greet guests warmly, creating a positive first impression.
• Assist in presenting menus, explaining menu items, and recommending food and beverages.
• Learn and assist with guest order-taking and order processing.
• Serve food and beverages according to company service standards.
• Assist with table setup, clearing, and maintaining dining area cleanliness.
• Coordinate with kitchen and bar teams to ensure smooth service operations.
• Respond to guest requests and provide excellent customer service.
• Support daily opening, closing, and operational procedures.
• Learn and apply upselling techniques to enhance guest experience.
• Maintain personal grooming, hygiene, and professional conduct.

Skills

Good communication

Interpersonal skills

Customer service oriented

Basic English communication

Teamwork

Education

Senior High School (SMA/SMK) or equivalent

Job description

Openhouse Operations in Bali is seeking friendly hospitality-minded staff to warmly greet guests, present menus, and assist with order taking in a fast-paced dining environment.

You will learn to upsell, coordinate with kitchen and bar teams, and maintain a clean, welcoming dining area while upholding our service standards. Fresh graduates are welcome, with basic English skills and a team-centric attitude encouraged.