Engineering Manager – AI-Driven Fulfillment Systems

Grab; Indonesia; On-site; IDR 420,000,000 - 780,000,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits package

LASA volunteering leave

Job summary

Grab is seeking an Engineering Manager to lead a team of software engineers responsible for building and operating critical fulfilment capabilities in Jakarta. You will create conditions for the team to deliver reliable outcomes, grow technical leaders and translate product and business priorities into an engineering roadmap.

You will remain technically fluent while empowering senior contributors to lead architecture and detailed technical decisions.

Qualifications

• Min. 8 years of software engineering experience, including designing and operating production systems at scale.
• Min. 2 years of experience managing software engineers.
• Hands-on experience building or integrating LLM and generative AI solutions, including model evaluation, prompt design, retrieval-augmented generation and production monitoring.
• Understanding of AI system risks, including hallucinations, data privacy, security, reliability, latency and cost.
• Foundation in backend engineering, distributed systems, APIs, databases and cloud infrastructure.
• Experienced in delivering complex projects involving multiple teams.
• Experience coaching engineers, managing performance and supporting career development.
• Balance product delivery, engineering quality, reliability and long-term maintainability.
• Clear articulation in explaining technical and AI trade-offs, in both verbal and written form.

Responsibilities

• Lead, coach and develop a team of software engineers, setting clear expectations and individual growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities, roadmaps and measurable outcomes.
• Own planning and delivery of the team's engineering roadmap, manage dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability, scalability, security, observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews, testing, deployment, incident response and continuous improvement.
• Create an inclusive environment where team members have clarity, psychological safety and meaningful ownership.
• Attract, assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress, risks and decisions to technical and non-technical teams.

Skills

Software engineering

People management

LLM / AI systems

Backend systems design

Job description

Grab is seeking an Engineering Manager to lead a team of software engineers responsible for building and operating critical fulfilment capabilities in Jakarta. You will create conditions for the team to deliver reliable outcomes, grow technical leaders and translate product and business priorities into an engineering roadmap.

You will remain technically fluent while empowering senior contributors to lead architecture and detailed technical decisions.