Engineer, Systems - Datacenter

Commscope Inc.; Jakarta Pusat; On-site; IDR 20,000,000 - 50,000,000; Full time

Job summary

CommScope Inc. in Jakarta is seeking an experienced pre-sales and post-sales engineer to support customers across complex telecom solutions.

You will deliver high-level design reviews, product demos, training, and on-site installation support, while ensuring alignment with local codes and customer requirements. A 5+ years background in electronics/telecom, plus certifications, will help you lead partner training and tender responses.

Qualifications

• Bachelor degree/Diploma in Electronics, Electrical, Telecommunication, Computer or local equivalent.
• 5+ years of experience in cabling/telecom related field.
• Industry certifications preferred (BICSI).
• Proficient in MS Office and CAD tools.

Responsibilities

• Provide pre-sales technical support for development and implementation of complex products/solutions for CommScope product lines.
• Perform product demos, proof-of-concept setups, and trainings.
• Provide post-sales on-site installation, servicing, and maintenance support.
• Train channel partners and system integrators.
• Provide technical liaison with customers on admin and technical matters for assigned projects.

Skills

Pre-sales expertise

Post-sales support

Technical presentation

Team collaboration

Customer training

Education

Bachelor's degree or Diploma in Electronics/Electrical/Telecommunication/Computer

Tools

MS Office

Windows/Unix

Visio or CAD

Web programming & Databases

Job description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

(Pre-sales)To provide technical assistance in the following areas, develop and review high level design, solution positioning, Product Selection and provide technical support to conduct product demos, proof of concept set ups as well as trainings and workshops and other thought leadership activities.

(Post-sales)To provide highly visible customer support through the performance of on-site installation, servicing, and repair of complex systems and equipment. Evaluate operational quality of equipment, instruct customers in operation and maintenance of system, serve as technical liaison with customers on admin and technical matters for assigned projects, and interpret customer needs.

You will Make an Impact by:

• Providing product and technical support to external and internal customers as a contributing team member
• Providing pre-sales technical support for development and implementation of complex products/applications/solutions for CommScope product lines, to include modification of product application to meet customer network configuration
• Providing technical assistance through sales presentations, product demonstrations, installation, and maintenance of CommScope products
• Providing product and application training to end users, channel partners, and system integrators.
• Providing post-sales technical expertise during installation, implementation, testing, and maintenance of CommScope products

You will Excite us if you Have

• Bachelor degree/Diploma in Electronics, Electrical, Telecommunication, Computer or appropriate field or local equivalent with minimum 5 years of experience
• Possess current industry technical certification (preferred) (BICSI RCDD, BICSI DCDC, BICSI OSP, FTTH)
• Computer and office skill required (MS Office, Window Unix OS, Web programming and Database, Visio or CAD Drawing)
• A minimum of 5 years structured cabling system design experience
• Knowledgeable of local building, electrical and data-communication codes and regulations (e.g. NEC, CSA, IBC)
• Knowledgeable of local structured cabling standards (e.g. ANSI/TIA 568 series, ISO 11801 series, ANSI/TIA-942-B)
• Working knowledge of Data Center functional areas (MDA, HDA, EDA, ZDA, EF) and familiar with data center industry trends
• Subject matter expert in many Cabling Solution and product ranges across assigned CommScope Concentration(s)
• Knowledge in telecommunication TCP/IP and Data-Center networking
• Ability to influence, train, and mentor channel partners and system integration partners
• Deal closing skills to assist sales force Influence outcome of a tender response technically through product expertise combined with strategic thinking in commercial landscape
• Ability to create and deliver sales and training presentations with confidence and customer-facing skill
• Excellent verbal and written communication skills
• Strong interpersonal skills including the ability to establish and maintain relationships
• Advanced technical skill set and well-developed problem-solving abilities
• Test procedure and field test equipment for copper and fiber knowledge require
• Excellent problem-solving skills are important in this role drive for results in addressing customer challenges important
• Possess vehicle and driving license

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn.Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere.With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [e-mail]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

Commscope Inc.

Advancing broadband enterprise and wireless networks to power progress and create lasting connections.