Education & Visa Counselor — On-site in Denpasar

ONE derland Enterprise

Denpasar

On-site

IDR 133,920,000 - 178,560,000

Full time

9 days ago

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Job summary

ONE derland Enterprise in Bali Denpasar is seeking a Customer Service Specialist to provide expert advice and personalized educational plans to students and parents, including visa support. This full-time, on-site role focuses on delivering outstanding service and building strong client relationships.

You will assist with college admissions, scholarships, career counseling, and visa applications, staying updated on education trends.

Qualifications

Bachelor's or Master's degree in a related field.
IELTS 6.0 or equivalent English proficiency.
Indonesian language at native or fluent level; English required.
Mandarin is a plus and can be prioritized.
Experience in customer-centric service with focus on positive relationships.

Responsibilities

Provide expert advice and personalized educational plans to students and parents, including visas.
Assist in college admissions, scholarships, and career counseling, including visa applications.
Stay up-to-date with trends in education and learning methodologies.
Collaborate with educators and institutions to implement innovative academic programs.
Engage with international and local partners related to Australia study and visa applications.
Answer online and offline client requests; manage CRM and client portfolio.