Education Counsellor: Guide Students to Global Study Paths

IDP Education Ltd; Mayong; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

IDP Education Ltd is seeking an Education Counsellor to guide international students toward suitable institutions and programs, advising on study opportunities, and assisting with documentation and enrolments.

You'll work with families and education providers, promote IDP products and services, and maintain leads and applications while delivering outstanding customer service and clear information about admissions and visa requirements.

Qualifications

• Experience in a sales or customer service driven environment.
• Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
• Relevant tertiary qualifications and/or prior experience as an Education Counsellor.

Responsibilities

• Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting student essential products and services.
• Provide outstanding customer service to students, their families and education providers throughout the process, including informing admissions processes and qualification options in an understandable way.

Skills

Sales experience

Customer service

English fluency

Education

Tertiary qualification in Education/Counselling

Job description

IDP Education Ltd is seeking an Education Counsellor to guide international students toward suitable institutions and programs, advising on study opportunities, and assisting with documentation and enrolments.

You'll work with families and education providers, promote IDP products and services, and maintain leads and applications while delivering outstanding customer service and clear information about admissions and visa requirements.