E‑commerce Website Growth Specialist

BIENSI FESYENINDO (3SECOND GROUP); Kota Bandung; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

BIENSI FESYENINDO (3SECOND GROUP) seeks a Website Operations Specialist to ensure accurate product info, pricing, stock, promotions, and checkout processes run smoothly.

The role involves tracking sales metrics like GMV and AOV, and crafting action plans to boost online revenue. You will manage campaigns and landing pages, coordinating with Marketing, CRM, Warehouse, and IT to optimise retention and fulfillment.

Qualifications

• Diploma (D3) or bachelor's degree in Management, Business, Marketing or related field.
• 1–3 years in e-commerce, website operations, or online sales.
• Experience managing e-commerce sites: listings, pricing, inventory, campaigns.
• Proficient with Excel or Google Sheets for data analysis.
• Familiar with CMS management; Shopify experience is a plus.
• Strong analytical, communication, coordination, and problem-solving skills.
• Target-driven, detail-oriented, and deadline-focused.
• Experience in fashion retail is a plus.

Responsibilities

• Manage website operations ensuring product information, pricing, stock, promotions, checkout.
• Monitor sales targets, GMV, transaction volume, AOV, and conversion; develop action plans.
• Manage campaigns, vouchers, bundles, banners, and landing pages to increase traffic, conversion, and AOV.
• Coordinate with Digital Marketing, CRM, Warehouse, Customer Service, and IT teams to enhance retention and order fulfillment.
• Prepare website performance reports, analyze sales and campaign results, and provide data-driven recommendations.

Skills

E-commerce operations

Data analysis

Cross-team coordination

Problem-solving

Deadline-driven

Communication

Education

Diploma or Bachelor's in Management/Business/Marketing

Tools

Shopify

Excel

Google Sheets

CMS management

Job description

BIENSI FESYENINDO (3SECOND GROUP) seeks a Website Operations Specialist to ensure accurate product info, pricing, stock, promotions, and checkout processes run smoothly.

The role involves tracking sales metrics like GMV and AOV, and crafting action plans to boost online revenue. You will manage campaigns and landing pages, coordinating with Marketing, CRM, Warehouse, and IT to optimise retention and fulfillment.