E-Commerce Assistant

PT Bahasa Property Management; Provinsi Bali; On-site; IDR 44,640,000 - 55,800,000; Full time

Job summary

Bali Management Villas in Bali seeks an E-Commerce Assistant to manage and optimize online listings and drive booking opportunities across OTAs and digital channels.

You will coordinate pricing with Reservations and Revenue teams, maintain high-quality content, and monitor performance to maximize occupancy and revenue. 1–2 years in e-commerce within hospitality, strong Excel and English skills, and Bali domicile are preferred.

Qualifications

• Bachelor's or Diploma in Hospitality, Business, Marketing, E-Commerce, or a related field.
• 1–2 years in E-Commerce, OTA management, Reservations, Revenue Management, or related hospitality role.
• Familiarity with OTAs such as Airbnb and other online distribution channels.
• Strong analytical skills with the ability to interpret booking data and performance reports.
• Proficient in Microsoft Excel and Google Workspace.
• Excellent communication skills in English (spoken and written).
• Able to work independently while collaborating with cross-functional teams.
• Must be domiciled in Bali.

Responsibilities

• Manage and update property listings across OTAs and online booking platforms.
• Ensure all property information, rates, availability, and promotional content are accurate and up to date.
• Monitor online booking performance and identify opportunities to increase occupancy and revenue.
• Coordinate with the Reservation and Revenue teams to implement pricing and promotional strategies.
• Upload and maintain high-quality property descriptions, photos, and amenities across all platforms.
• Monitor competitor pricing and market trends to support business decisions.
• Resolve listing issues and coordinate with OTA support teams when necessary.
• Prepare regular reports on online sales performance, booking trends, and channel effectiveness.
• Support the implementation of digital campaigns and promotional offers across e-commerce channels.
• Ensure all online content follows company branding and quality standards.

Skills

Analytical skills

English proficiency

Microsoft Excel

Google Workspace

OTA platforms familiarity

Education

Diploma or Bachelor's degree in Hospitality/Business/E-Commerce

Bachelor's degree in related field

Tools

Airbnb platform

Job description

Bali Management Villas is currently seeking a motivated E-Commerce Assistant to join our team and support the management of our online sales channels and digital property listings. This role will focus on optimizing online performance, maintaining accurate listings, and maximizing booking opportunities across various e-commerce and OTA platforms.

Range Salary: IDR 4,00,000 - 5,000,000 per month

About the Role

The E-Commerce Assistant will be responsible for managing and optimizing the company's online presence across OTAs and other digital sales channels. This role works closely with the Reservation, Revenue, Marketing, and Operations teams to ensure property listings are accurate, competitive, and aligned with the company's revenue objectives.

Responsibilities

Manage and update property listings across OTAs and online booking platforms.

Ensure all property information, rates, availability, and promotional content are accurate and up to date.

Monitor online booking performance and identify opportunities to increase occupancy and revenue.

Coordinate with the Reservation and Revenue teams to implement pricing and promotional strategies.

Upload and maintain high-quality property descriptions, photos, and amenities across all platforms.

Monitor competitor pricing and market trends to support business decisions.

Resolve listing issues and coordinate with OTA support teams when necessary.

Prepare regular reports on online sales performance, booking trends, and channel effectiveness.

Support the implementation of digital campaigns and promotional offers across e-commerce channels.

Ensure all online content follows company branding and quality standards.

Qualifications

Minimum Diploma or Bachelor's Degree in Hospitality, Business, Marketing, E-Commerce, or a related field.

Minimum 1-2 years of experience in E-Commerce, OTA management, Reservations, Revenue Management, or a related role within the hospitality industry.

Familiarity with OTAs such as Airbnb and other online distribution channels.

Strong analytical skills with the ability to interpret booking data and performance reports.

Proficient in Microsoft Excel and Google Workspace.

Excellent communication skills in English (spoken and written).

Strong attention to detail, organizational skills, and problem-solving abilities.

Able to work independently while collaborating effectively with cross-functional teams.

Must be domiciled in Bali.

What's your expected monthly basic salary?

How many years' experience do you have as an eCommerce Assistant?

Which of the following types of qualifications do you have?

How would you rate your English language skills?

Hotel & Accommodation Services 101-1,000 employees

With over a decade of experience in Bali’s hospitality market and more than 400 villas under management, Bali Management Villas (BMV) stands as the leading company in short-term villa rentals on the island.

Our organization is supported by a team of 500+ professionals across key departments such as operations, accounting, marketing, reservations, and legal, ensuring a seamless experience for both guests and villa owners.

As a fast-growing company, we’re always looking for driven, passionate, and ambitious individuals eager to develop their careers and grow with us.

At BMV, we believe in creating real opportunities for growth and encouraging every team member to evolve within the company.

With over a decade of experience in Bali’s hospitality market and more than 400 villas under management, Bali Management Villas (BMV) stands as the leading company in short-term villa rentals on the island.

Our organization is supported by a team of 500+ professionals across key departments such as operations, accounting, marketing, reservations, and legal, ensuring a seamless experience for both guests and villa owners.

As a fast-growing company, we’re always looking for driven, passionate, and ambitious individuals eager to develop their careers and grow with us.

At BMV, we believe in creating real opportunities for growth and encouraging every team member to evolve within the company.