E-Commerce Analytics Leader: Growth & Insights

IKEA; Tangerang; On-site; IDR 279,000,000 - 446,400,000; Full time

Job summary

IKEA Tangerang is seeking a Senior Analytics Lead to turn data into actionable insights for e-Commerce growth. You will own cross-channel reporting, monitor performance, and guide pricing and assortment decisions to maximize profitability.

As a people leader, you will grow a high-performing analytics team, collaborate with commercial and operations teams, and ensure accurate financial reporting reflecting the business performance in Indonesia.

Qualifications

• 5+ years in traffic or media analysis with proven results in supporting digital business.
• 8+ years of progressive and diverse analytics experience.
• Strong understanding of Omnichannel (O2O) retail and digital commerce ecosystem.
• Good knowledge of digital analytics tools (GA, dashboards, ad platforms).
• Strong capability in data analysis and data visualization.
• Knowledge of forecasting methods and trend analysis.
• Strong stakeholder management and communication skills (English & Bahasa Indonesia).
• Ability to lead business through people with decisive leadership.
• High attention to detail with problem-solving and critical thinking.

Responsibilities

• Lead business navigation by translating data into actionable insights to support commercial decisions and growth.
• Own and manage e-Commerce data & reporting from GA, dashboards, advertising platforms, and reports.
• Develop and improve dashboards to monitor traffic, conversion, segmentation, and sales patterns.
• Analyze channel characteristics to optimize assortment strategy and channel profitability.
• Monitor digital advertising performance and ROI; evaluate price elasticity for pricing strategies.
• Provide regular insights and strategic recommendations to stakeholders across e-Commerce operations.
• Build and develop a high-performing analytics team aligned with IKEA values.
• Responsible for budget control and forecast routines with commercial and operations teams.

Skills

Data analysis

Data visualization

Traffic analysis

Omnichannel retail

Digital analytics

Stakeholder management

Communication skills

Leadership

Forecasting

Tools

Google Analytics

Marketplace dashboards

Advertising platforms

Job description

IKEA Tangerang is seeking a Senior Analytics Lead to turn data into actionable insights for e-Commerce growth. You will own cross-channel reporting, monitor performance, and guide pricing and assortment decisions to maximize profitability.

As a people leader, you will grow a high-performing analytics team, collaborate with commercial and operations teams, and ensure accurate financial reporting reflecting the business performance in Indonesia.