Dynamic Receptionist & Admin Coordinator

PT ASURANSI SIMAS JIWA; Jakarta Pusat; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

PT Asuransi Simas Jiwa, sebuah perusahaan asuransi terkemuka di Indonesia, sedang mencari resepsionis yang profesional untuk menerima tamu, menyalurkan panggilan telepon, serta mengelola dokumen masuk dan keluar. Kandidat diutamakan memiliki pengalaman layanan pelanggan, kemampuan komunikasi yang kuat, dan mahir Microsoft Word serta Excel.

Posisi ini menuntut indonesian-language fluency, kemampuan multitasking, serta orientasi detail.

Qualifications

• Minimum D3 or Bachelor's Degree in any major, with a minimum GPA of 3.00.
• Fresh graduates or final-semester undergraduate students from non-regular programs with relevant work experience are welcome to apply.
• Minimum 2 years of experience as a Receptionist, Call Center Agent, or Customer Service professional is preferred.
• Good understanding of customer service excellence and professional service etiquette.
• Strong communication and interpersonal skills, with a friendly and service-oriented attitude.
• Detail-oriented, organized, and capable of handling multiple administrative tasks.
• Proficient in Microsoft Office applications, particularly Microsoft Word and Excel.

Responsibilities

• Greet and welcome customers, visitors, and guests professionally, ensuring a positive first impression.
• Handle incoming telephone calls, direct calls to the appropriate departments, and respond to general inquiries.
• Receive, record, and distribute incoming documents and correspondence to the relevant departments.
• Perform data entry and maintain accurate records of incoming and outgoing documents.
• Prepare reports on received and delivered documents to ensure proper tracking and documentation.
• Maintain records and prepare reports on customer visits and incoming telephone calls.
• Manage meeting room bookings and schedules to ensure efficient room utilization and coordination.

Skills

Communication skills

Interpersonal skills

Customer service

Microsoft Word

Microsoft Excel

Multitasking

Education

D3/Bachelor's degree

Job description

PT Asuransi Simas Jiwa, sebuah perusahaan asuransi terkemuka di Indonesia, sedang mencari resepsionis yang profesional untuk menerima tamu, menyalurkan panggilan telepon, serta mengelola dokumen masuk dan keluar. Kandidat diutamakan memiliki pengalaman layanan pelanggan, kemampuan komunikasi yang kuat, dan mahir Microsoft Word serta Excel.

Posisi ini menuntut indonesian-language fluency, kemampuan multitasking, serta orientasi detail.