Director of Studies

English 1; Banjarbaru; Hybrid; IDR 180,000,000 - 340,000,000; Full time

Job summary

English 1 Indonesia is seeking a Director of Studies to collaborate with Sales, Service, and Academic teams to manage the academic staff and ensure performance metrics such as production efficiency, new student conversion, and retention are met.

The role involves leading communication across centers, supporting scheduling, teacher development, and KPI adherence, with responsibilities spanning on-site and off-site teaching duties and cross-center coordination.

Qualifications

• Bachelor's degree (any field)
• 120-hour TEFL certification
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Commitment to ongoing professional development

Responsibilities

• Develop and maintain effective communication channels at team, center, group, and national levels.
• Meet with CD regularly to monitor center KPIs and progress toward targets.
• Coordinate scheduling of classes, extra-curricular activities, and events.
• Train and induct teachers in operational procedures and English 1 company products.
• Support the professional development of teachers through observation, training, and evaluation.

Skills

Communication skills

Interpersonal skills

Time management

Adaptability

Attention to detail

Customer service mindset

Education

Bachelor's degree (any field)

TEFL 120 hours certification

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

English 1 Indonesia is a leading English education provider, with learning centers and teams across cities nationwide. Our educators, advisors, and support teams work together to help students build real-world English skills, confidence, and opportunities for the future.

English 1 is part of Edprima, an international education group with schools and operations across multiple markets in Asia. Being part of Edprima means working within a globally backed organization that applies international standards, proven learning systems, and long-term investment in education.

We take pride in building a culture shaped by passion, ownership, and continuous growth. At English 1, people are encouraged to learn, take initiative, and make a meaningful difference both for students and for one another.

Position Summary

The Director of Studies works alongside Sales and Service teams to support the CD (or the Lead DoS/DoS Coordinator if there is one) in the management and development of the academic team and adherence to operational performance indicators such as production efficiency, new student conversion, staff and student retention, and customer satisfaction.

Work Schedule

40-hour workweek (over 5-6 days), as scheduled by the Center Director (CD)

15-21 Academic Classroom Hours (ACH) per week (1 ACH = 40 minutes)

Overtime remuneration applies for work exceeding:

40 total hours per week

Onsite and offsite teaching duties

Morning and afternoon shifts may be required on the same day

May be assigned to any center within the Partner Group but will primarily work at one

Reporting Structure

The Director of Studies reports to the Center Director (CD), Lead DoS/DoS Coordinator, and Partner.

The Director of Studies will consult with the appointed Academic Operations Manager (AOM).

Key Responsibilities

A. Communication

Develop and maintain effective communication channels at the team, center, group, and national levels. Ensure that academic team members, the CD, Senior DoS, and AOMs are all kept up to date on center academic affairs and results. Ensure that Senior DoSs and the AOM are consulted regularly about group and national programs and initiatives.

B. Supporting the Center's KPIs and Targets

Meet with CD regularly to maintain awareness of all center KPIs as well as progress toward them.

Support the sales team by ensuring that placement testing and demo classes are done when needed, and to the highest quality.

Support the service team by coordinating communication between teachers and PAs and ensuring that all necessary data is provided for Parent Communication Events.

C. Scheduling and Teacher Utility

Liaise with the CD and other supervisors to ensure the effective scheduling of classes, extra-curricular activities, and events in accordance with English 1 guidelines and with the center’s KPIs on utility, group size, and capacity in mind.

D. Teacher Development

Train and induct teachers in operational procedures and English 1 company products.

Encourage, facilitate, and participate in the professional development of teachers. Teacher development must include observation, training and support, and evaluation and assessment.

Qualifications & Skills

Essential Qualifications

Bachelor's degree (any field)

Recognized 120-hour TEFL certification

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Commitment to ongoing professional development

Preferred Qualifications & Experience

A minimum of 6 years EFL teaching experience (external candidates)

Experience teaching students aged 3-18 years old

Strong communication and interpersonal skills

Highly motivated, adaptable, and able to work under pressure

Professional, punctual, and detail-oriented

Customer service mindset and team-oriented attitude

English 1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, marital status, parental status, disability, medical condition, or any other characteristic protected by applicable local laws and regulations.

We are committed to creating a workplace where everyone feels respected, included, and able to contribute their best work.