Direct Contract, Account Services Staff, Operations

DBS Bank Ltd; Jakarta Pusat; Presencial; IDR 90.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

DBSI T&O at DBS Bank Indonesia is seeking an associate to execute end-to-end static data maintenance with high accuracy and speed, perform daily account maintenance for the business unit, and support UAT and process improvement initiatives.

The role is based at Jakarta Head Office on a fixed-term, full-time contract and requires strong control, timely issue escalation, and strict compliance with SOPs, SLA, Code of Conduct, and OJK/BI regulations while collaborating with other departments.

Responsabilidades

• Capable to do ‘end to end’ process of Static Data Maintenance with 100% accuracy at good speed
• Capable to perform daily account maintenance requested by BU or other department.
• Support any kind of UAT related with account services and actively involved in Process of Improvement project
• Perform good control on daily operation, email tracking, and DWOR
• Perform back up as leave cover for unavailable staff within CB Account Services
• Timely problems/issues escalation to supervisor/higher management
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O

Descripción del empleo

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Job Description

• Capable to do ‘end to end’ process of Static Data Maintenance with 100% accuracy at good speed
• Capable to perform daily account maintenance requested by BU or other department.
• Support any kind of UAT related with account services and actively involved in Process of Improvement project
• Perform good control on daily operation, email tracking, and DWOR
• Perform back up as leave cover for unavailable staff within CB Account Services
• Timely problems/issues escalation to supervisor/higher management
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O

Location

Jakarta Head Office

Schedule

Contract (Fixed Term)

Employee Status

Full time