Digital PMO Associate

PT DFI Retail Nusantara Tbk; Tangerang Selatan; On-site; IDR 36,000,000 - 60,000,000; Full time

Job summary

PT DFI Retail Nusantara Tbk is seeking a seasoned PMO/Business Analyst to translate business needs into functional requirements and drive project delivery in retail and digital operations.

You'll prepare BRDs, coordinate UAT, track milestones and risks, and collaborate with stakeholders across store operations, marketing, and commercial teams to realize benefits on Go Live. This role requires strong documentation, Excel proficiency, and familiarity with Agile/Scrum practices.

Qualifications

• Bachelor’s degree in Management, Business, or related fields.
• 3+ years of PMO/BA/Project Analyst experience.
• Strong skills in BRD, functional requirements, and process analysis.
• Experienced in UAT, project tracking, issue management, and stakeholder management.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Familiar with Agile/Scrum and project management tools.
• Experience in retail, digital business, or commercial operations preferred.

Responsibilities

• Prepare BRD and translate business needs into functional requirements.
• Analyze current business processes and design future workflows.
• Support project planning, execution, and track milestones, timeline and risks.
• Coordinate project documentation and budgeting.
• Prepare UAT scenarios and coordinate business testing.
• Define KPIs, monitor post-launch impact, and conduct post-implementation reviews.
• Gather user feedback and build enhancement backlog.
• Support roadmap prioritization and project delivery.
• Ensure on-time UAT completion and benefits realization.
• Maintain stakeholder satisfaction across departments.
• Document accuracy.

Skills

PMO experience

Business analysis

UAT

Stakeholder management

Excel

Agile/Scrum

Education

Bachelor’s degree in Management/Business

Tools

Microsoft Office (Excel/PowerPoint)

Job description

• Prepare Business Requirement Documents (BRD).
• Translate business needs into functional requirement.
• Analyze current business process, design future-start workflows, and document process improvement.
• Support project planning and execution.
• Track project milestones, timeline and risks.
• Coordinate project documentation and budgeting.
• Prepare UAT scenarios, coordinate business testing, track issues and defects & validate business readiness before Go Live.
• Business Performance Tracking (Define project success KPI's, monitor post-launch, measure business impact, conduct post implementation reviews).
• Gather user feedback, build enhancement backlog, recommend optimization opportunities.
• Support roadmap prioritization, BRD Quality and Project delivery support.
• On time UAT Completion, and benefits realization.
• Stakeholder satisfaction (digital business , commercial, store operations, marketing, and other related deptartment).
• Document Accuracy.

Requirement :

• Bachelor’s degree in Management, Business, or related fields.
• 3+ years of experience as a PMO, Business Analyst, Project Analyst, or similar role.
• Strong skills in business requirement gathering, BRD, functional requirements, and process analysis.
• Experienced in UAT, project tracking, issue management, and stakeholder management.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Familiar with Agile/Scrum and project management tools is a plus.
• Experience in retail, digital business, or commercial operations is preferred.