Desk Investigation Officer

Home Credit Indonesia; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

Home Credit Indonesia is seeking a Fraud Investigator to join our Jakarta team. You will conduct investigations based on triggers from the Anti Fraud strategy and review field results. Analyze cases, identify loopholes, and provide recommendations to prevent future fraud.

You will also help prevent losses by applying fraud prevention tools and escalate findings as needed. A bachelor’s degree and at least 1 year of relevant experience are required, with strong communication and investigative

Qualifications

• Minimum Bachelor Degree, any disciplines, but prefer from Economy/ Criminology.
• Minimum of 1 years of relevant work experience in the field of communicating and digging information, and a plus in finance industry.
• Good communication skills, critical thinking, detail oriented and investigative.
• Comfortable with high demand, fast paced and dynamic environment.

Responsibilities

• Conduct investigation based on triggers defined by Anti Fraud strategy.
• Review and analysis field investigation result.
• Case analysis and finding loophole and give recommendation to prevent fraud in the future.
• Prevent further fraud by executing fraud prevention tools.
• Escalation of fraud losses and write-offs findings.

Skills

Communication skills

Critical thinking

Detail oriented

Investigative skills

Education

Bachelor's degree

Job description

You will become part of the team to prevent fraud, minimize risk and support business process by executing the fraud detection, investigation, mitigation and maintain relationship between all department with high integrity, respect and professionalism. This will cover:

• Conduct investigation based on triggers defined by Anti Fraud strategy.
• Review and analysis field investigation result.
• Case analysis and finding loophole and give recommendation to prevent fraud in the future.
• Prevent further fraud by executing fraud prevention tools.
• Escalation of fraud losses and write-offs findings.

We are looking for Talents with:

• Minimum Bachelor Degree, any disciplines, but prefer from Economy/ Criminology.
• Minimum of 1 years of relevant work experience in the field of communicating and digging information, and a plus in finance industry.
• Good communication skills, critical thinking, detail oriented and investigative.
• Comfortable with high demand, fast paced and dynamic environment.