Data-Driven Banking Support Specialist

Sun Life Financial

Indonesia

On-site

IDR 167,400,000 - 234,360,000

Full time

3 days ago

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Job summary

Sun Life Financial is seeking a data-focused professional to ensure accurate data entry and timely reporting for regional banking partners. You will coordinate operational requirements, analyze reports, and support new business cases, while managing a WhatsApp-based helpdesk to improve service effectiveness.

The role emphasizes data analytics, independence, and a proactive approach within a high-performance team, contributing to Sun Life’s digitalization initiatives and client outcomes.

Qualifications

Bachelor’s degree required.
Minimum 2 years of experience in Insurance/Distribution Channel or similar role.
Expert in Data Entry reporting and data management.
Strong initiative and ability to work independently with continuous improvement.

Responsibilities

Ensure accurate and timely data entry and reporting for regional banking partners.
Coordinate requirements and follow up on pending new business cases.
Prepare and analyze periodic reports to identify trends and provide actionable insights.
Manage the WhatsApp-based interactive helpdesk for digital support and issue resolution.

Skills

Data entry

Data analytics

MS Office

Communication skills

Independent worker

Team player

AI/digitalization

Education

Bachelor’s degree

Tools

Job description

The role emphasizes data analytics, independence, and a proactive approach within a high-performance team, contributing to Sun Life’s digitalization initiatives and client outcomes.

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