Data Center Incident Commander & Shift Lead

JLL; Jakarta Pusat; On-site; IDR 150,000,000 - 300,000,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is hiring a Shift Manager to lead 24/7 data center operations, ensuring uptime of critical electrical, mechanical and building systems. You will supervise on‑site shift teams, coordinate incident response, and maintain safety and compliance across ISO/IEC standards.

The role emphasizes proactive monitoring, logbook and report preparation, vendor coordination, and continuous improvement to optimize energy efficiency and service delivery for large-scale

Qualifications

• Diploma / Degree in Electrical/ Mechanical Engineering or any graduate in appropriate engineering field.
• Relevant Work Experience: At least 2–5 years.
• Total Work Experience: At least 4–7 years.
• Prior experience in DC infrastructure operation & maintenance.
• Prior experience in managing data center operations and handover from project team.
• IST with hyperscale customers in data center projects.
• Familiar with Electrical, Mechanical, IBMS equipment.

Responsibilities

• Operations & Availability Management: 24x7 uptime, oversee critical infrastructure systems and duty shift teams.
• Incident, Change & Customer Management: escalation, incident handling, communication and reporting.
• Safety, Compliance & Continual Improvement: ISO/IEC standards, safety checks and continual improvement.

Skills

RCA skills

Vendor management

Excel experience

Education

Diploma/ Degree in Electrical/Mechanical Engineering

Job description

Jones Lang LaSalle Incorporated (JLL) is hiring a Shift Manager to lead 24/7 data center operations, ensuring uptime of critical electrical, mechanical and building systems. You will supervise on‑site shift teams, coordinate incident response, and maintain safety and compliance across ISO/IEC standards.

The role emphasizes proactive monitoring, logbook and report preparation, vendor coordination, and continuous improvement to optimize energy efficiency and service delivery for large-scale