Customer Relations Officer

Viction.id (Branch Sona Topas ); Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT Victory International (Cabang Jakarta Sudirman) seeks a Customer Relation Officer for a full-time on-site role in Jakarta. You will handle daily customer communications, gather feedback, support marketing initiatives, and assist sales efforts to grow the customer base.

You will work with a small team to conduct market research, analyze trends, and help design customer-centric strategies. A bachelor’s degree in Marketing or Business is required, and strong communication and teamwork are

Qualifications

• Bachelor's degree in Marketing, Business, or related field.

Responsibilities

• Communicate with customers to understand needs and issues.
• Conduct market research to inform sales and marketing strategies.
• Support daily sales and marketing activities.
• Collaborate with team to implement customer service improvements.
• Assist in developing marketing strategies based on insights.

Skills

Communication

Customer service

Market research

Sales

Marketing strategy

Education

Bachelor's degree in Marketing, Business, or related field

Job description

This is a full-time on-site Customer Relation Officer role located in Jakarta at PT Victory International (Cabang Jakarta Sudirman). The Customer Relation Officer professional will be responsible for tasks related to communication, market research, sales, marketing strategy, and customer service on a daily basis.

Qualifications:

• Strong Communication and Customer Service skills
• Experience in Market Research and Sales
• Knowledge of Marketing Strategy
• Ability to work collaboratively in a team environment
• Bachelor's degree in Marketing, Business, or related field