Customer Relations & Marketing Assistant (Onsite, Jakarta)

Vplus Global Jakarta; Jakarta Pusat; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

Vplus Global Jakarta is seeking a Customer Relations Staff to join our Setiabudi, Jakarta Selatan office. This full-time, on-site role supports daily marketing activities, assists in planning campaigns, and helps prepare promotional materials while ensuring branding consistency.

You will conduct basic market research, help manage social media and digital channels, and support sales initiatives and events targeting potential clients.

Qualifications

• Fresh graduates are welcome, with strong communication skills.
• Strong communication and interpersonal skills with clients.
• Able to interact professionally with prospective and existing clients.
• Willing to learn market research, customer behavior, marketing strategies.
• Comfortable with phone, WhatsApp, digital platforms and meetings.
• Eager to learn client follow-ups and identify needs.
• Proactive, confident, responsible, eager to learn.
• Able to build and maintain positive relationships with clients.
• Target-oriented and motivated to support goals.
• Able to work independently as well as in a team.
• Good organizational and time-management skills.

Responsibilities

• Support daily marketing activities and campaign execution.
• Prepare promotional materials for campaigns.
• Coordinate with internal teams to ensure branding consistency.
• Conduct basic market research on customer behavior.
• Assist in managing social media and digital channels.
• Support sales initiatives and events targeting potential clients.
• Engage with customers and prospects; provide product information.
• Help improve overall customer experience.

Skills

Communication skills

Interpersonal skills

Client engagement

Market research interest

Digital communication

Team collaboration

Time management

Organizational skills

Proactive attitude

Relationship building

Job description

Vplus Global Jakarta is seeking a Customer Relations Staff to join our Setiabudi, Jakarta Selatan office. This full-time, on-site role supports daily marketing activities, assists in planning campaigns, and helps prepare promotional materials while ensuring branding consistency.

You will conduct basic market research, help manage social media and digital channels, and support sales initiatives and events targeting potential clients.