Contract Operations & Billing Specialist

CBRE Asia Pacific; Batam; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

CBRE Asia Pacific is seeking a Contract Support Associate to provide customer service and administrative support to a large Business Unit, Facility, or Account. You will help manage contractual services, track invoices, and support financial and operational reporting.

The role requires a High School Diploma or GED with 3-4 years of related experience, strong Microsoft Office skills, and an analytical, detail-oriented mindset.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Comprehensive understanding of processes, procedures, systems and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content concisely.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills: percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and ensure all work is carried out accordingly.
• Coordinate and onboard vendors for reactive and planned works; manage sub-contractor paperwork.
• Review invoices and ensure accurate cost center coding; coordinate billing, margins, and PO processing.
• Review and approve maintenance billing invoices and projects as per contracted agreements.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in Health & Safety compliance, including HSE reporting and maintaining QHSE documentation.

Skills

Communication

Organizational skills

Analytical thinking

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CBRE Asia Pacific is seeking a Contract Support Associate to provide customer service and administrative support to a large Business Unit, Facility, or Account. You will help manage contractual services, track invoices, and support financial and operational reporting.

The role requires a High School Diploma or GED with 3-4 years of related experience, strong Microsoft Office skills, and an analytical, detail-oriented mindset.