CNC Service Engineer

PT Trust Recruit Indonesia; Kayuringinjaya; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading machinery service provider in Jawa Barat is seeking a CNC Service Engineer to diagnose and resolve CNC machine issues, perform maintenance, and train clients. The ideal candidate should hold a degree in Mechanical Engineering, possess extensive CNC knowledge, and have strong problem-solving skills. A minimum of 3 years of relevant experience is required, along with excellent client communication abilities.

Qualifications

• Minimum 3 years of experience as a CNC Service Engineer or similar role.
• Extensive knowledge of CNC machine technology and maintenance.
• Excellent communication skills for client interaction.

Responsibilities

• Diagnose and troubleshoot issues with CNC machines.
• Perform preventive maintenance, repairs, and upgrades on CNC machines.
• Provide technical guidance and training to clients.

Skills

CNC machine troubleshooting

Customer service skills

Problem-solving skills

Analytical skills

Education

Degree in Mechanical Engineering

Tools

SOLIDWORKS CAD/CAM/CAE

SOLIDCAM

3D Printing

Job description

Overview

• Diagnose and troubleshoot issues with CNC machines, identifying and resolving problems quickly and efficiently.
• Perform preventive maintenance, repairs, and upgrades on CNC machines to maintain their optimal functionality.
• Liaise with clients to understand their needs and provide tailored solutions to address their concerns.
• Provide technical guidance and training to clients on the proper operation and maintenance of CNC machines.
• Stay up-to-date with the latest industry trends and technologies, and recommend improvements to our CNC machine capabilities.
• Collaborate with the broader engineering team to share knowledge and best practices.

What we're looking for

• Degree in Mechanical Engineering or a related technical field
• Minimum 3 years of experience as a CNC Service Engineer or in a similar role
• Extensive knowledge of CNC machine technology, including programming, troubleshooting, and maintenance
• Strong problem-solving and analytical skills to quickly identify and resolve technical issues
• Excellent communication and customer service skills to effectively liaise with clients
• Willingness to travel to client sites as needed
• Able to handle troubleshoot problems with CNC Machine Lathe/Lathe/Machining Center both mechanical and electrical problems
• Skills: SOLIDWORKS CAD/CAM/CAE; Other software such as SOLIDCAM
• Other Skills: 3DPrinting, CNC machining (milling and turning)