Cluster Sales Manager

Ihg, L.C.; Indonesia; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

IHG Hotels & Resorts mencari Cluster Sales Manager untuk mengembangkan strategi penjualan dan meningkatkan pendapatan di Hotel Indigo & Holiday Inn Resort Bintan. Anda akan memimpin tim penjualan, mengelola akun utama, dan berkolaborasi dengan Revenue, Marketing, dan Operasional.

Posisi ini menuntut pengalaman kuat di penjualan hotel, kemampuan negosiasi, analitis, serta kemampuan membangun hubungan dengan klien korporat dan agen perjalanan.

Qualifications

• Pengalaman penjualan hotel minimal 3–5 tahun di perhotelan.
• Pengetahuan pasar lokal dan regional, termasuk korporat, leisure, dan MICE.
• Keterampilan komunikasi, negosiasi, presentasi, dan hubungan pelanggan.
• Kemampuan analitis, organisasi, dan perencanaan yang kuat.
• Kemampuan bekerja secara proaktif lintas departemen dan properti.

Responsibilities

• Mengembangkan strategi penjualan untuk kedua properti.
• Mengidentifikasi peluang bisnis baru di segmen korporat, leisure, MICE.
• Membangun hubungan dengan akun utama, agen perjalanan, klien korporat, dan mitra.
• Mengelola aktivitas penjualan, janji klien, inspeksi lokasi, dan presentasi penjualan.
• Memantau tren pasar, aktivitas pesaing, dan peluang bisnis untuk posisioning.
• Berkolaborasi dengan Revenue Management, Marketing, dan Operasional untuk maksimalkan pendapatan.
• Menyiapkan forecast, laporan, dan rencana aksi untuk target komersial.

Skills

Hotel sales experience

Market knowledge

Negotiation

Communication

Relationship building

Analytical planning

Job description

Cluster Sales Manager

Perusahaan : Ihg, L.c. Jenis Pekerjaan : Full-Time Indonesia

Deskripsi Pekerjaan - Cluster Sales Manager

Description

Welcome to IHG Hotels & Resorts

We are one of the leading hospitality organisations in the world, with many corporate hubs dotted around the globe where you can find over 6,600+ hotels and over 375,000 colleagues, too. Whether your passion is guest experience, sustainability or helping employees to thrive, there is Room for You at IHG.

We are looking for a Cluster Sales Manager to join our team at Hotel Indigo & Holiday Inn Resort Bintan.

As Cluster Sales Manager, you will be responsible for developing and executing sales strategies to drive revenue growth, expand market share, and strengthen relationships with key clients across both properties. This role requires strong commercial acumen, excellent negotiation skills, and the ability to identify new business opportunities while maximising revenue performance.

You will lead sales initiatives, manage key accounts, develop strategic partnerships, and collaborate closely with Revenue Management, Marketing, and Operations teams to achieve business objectives and deliver sustainable commercial success.

Your Day-to-Day

• Develop and implement sales strategies to achieve revenue targets for both properties.
• Identify and pursue new business opportunities across corporate, leisure, MICE, and other market segments.
• Build and maintain strong relationships with key accounts, travel agents, corporate clients, and business partners.
• Manage sales activities, client appointments, site inspections, and sales presentations.
• Monitor market trends, competitor activities, and business opportunities to strengthen market positioning.
• Collaborate with Revenue Management, Marketing, and Operations teams to maximise revenue and business performance.
• Prepare sales forecasts, reports, and action plans to achieve commercial objectives.

What We Need From You

• Proven experience in hotel sales, preferably in a Sales Manager or similar role within the hospitality industry.
• Strong knowledge of the local and regional market, including corporate, leisure, and MICE segments.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong commercial awareness with the ability to identify opportunities and deliver results.
• Good analytical, organisational, and planning skills.
• A proactive, results-driven mindset with the ability to work collaboratively across multiple departments and properties.

Tentang Perusahaan

Ihg, L.c.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Baca selengkapnya tentang perusahaan ini