Clinical Program Coordinator

Siloam Hospitals Group; Jakarta Pusat; On-site; IDR 360,000,000 - 480,000,000; Full time

Job summary

Siloam Hospitals Kebon Jeruk in West Jakarta seeks a clinical program designer to adapt and implement hospital-wide clinical initiatives. You will evaluate effectiveness against workforce standards, facilities readiness, and patient outcomes, while collaborating with multiple departments and external partners.

The role emphasizes data-driven program development, patient safety, and clinical research collaboration to drive continuous improvement in care quality.

Qualifications

• Bachelor’s degree in Medicine (GP/MD) required.
• 1–3 years experience as an RMO/GP or in data analytics.
• Strong analytical and strategic thinking with solid business acumen.
• Excellent interpersonal and communication skills.
• Domicile in Jabodetabek.

Responsibilities

• Design and adapt clinical programs from Head Office for hospital implementation and evaluate effectiveness based on workforce standards, facility readiness, procedure compliance, and service value.
• Ensure all clinical programs meet quality standards, including patient safety, satisfaction, and outcomes.
• Build partnerships across departments and with external stakeholders to support improvement of clinical initiatives.
• Collect, report, and analyze clinical data to identify trends and support evidence-based program development.
• Initiate and collaborate on academic partnerships or clinical research projects to drive ongoing patient care improvements.

Skills

Analytical thinking

Interpersonal communication

Stakeholder collaboration

Education

MD/GP degree

Job description

Siloam Hospitals Kebon Jeruk is a hospital strategically located in West Jakarta, next to the Jakarta-Merak toll road. Siloam Hospitals Kebon Jeruk is a modern hospital offering a wide range of comprehensive clinical services and features several centers of excellence such as orthopedics, cardiology, the Emergency Room (ER), gastroenterology, urology, pediatrics, and neurology.

Siloam Hospitals Kebon Jeruk also received the Grand Winner of the Asian Patient Safety Award in the category of Innovation in Safety Communication in India on September 5, 2014, and was accredited by the Joint Commission International (JCI) on August 13, 2016. Siloam Hospitals Kebon Jeruk was also accredited by the Hospital Accreditation Commission (KARS) with the highest rating of PARIPURNA on July 18, 2017.

Job Description

• Design and adapt clinical programs from Head Office for hospital implementation, and evaluate their effectiveness based on workforce standards, facility readiness, procedure compliance, and overall service value.
• Ensure all clinical programs meet quality standards, including patient safety, satisfaction, and positive clinical outcomes.
• Build strong partnerships across departments and with external stakeholders to support continuous improvement of clinical initiatives.
• Collect, report, and analyze clinical data to identify trends, evaluate service performance, and support evidence-based program development.
• Initiate and collaborate on academic partnerships or clinical research projects that drive ongoing improvement in patient care.

Qualifications

• Bachelor's Degree in Medicine (General Practitioner/Medical Doctor)
• 1-3 years of experience as an RMO, General Practitioner, or in data analytics.
• Strong analytical and strategic thinking skills with solid business acumen.
• Excellent interpersonal and communication abilities.
• Understanding of project management principles and adaptability in a dynamic environment.
• Domicile in Jabodetabek